We love this resort! We've been owners since 1994 and this is our favorite Westgate property. The rooms are nice and we love the "welcome home party/dinner" the first day we arrive after a long trip. Our concier Lynn always takes great care of us and provides us with personal service every time we visit. Everyone at the resort was friendly and very attentive to our requests. The indoor waterpark is great for kids and helps exhaust then every night.
Our unit layout works great for our family. The kitchen lacks a few items, which we believe should be available to check out as needed. Our internet Wi-Fi kept dropping which was frustrating. Other than these minor things, we love it here.
I agree with the high pressure sales comments and believe they should let up and let us enjoy our vacations. Besides, if more people buy here, it will become harder for us to get the week we want every year!
- Official Description (provided by the hotel):
- A Prime Location in the Beautiful Great Smoky Mountains Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, offers guests all the comforts of a fully furnished home, all within minutes of Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park and bustling downtown Gatlinburg. With easy access to a multitude of outdoor recreational opportunities and a variety of onsite amenities, including an amazing indoor/outdoor water park, your dream vacation is waiting at Westgate Smoky Mountain Resort & Spa! ... more less
- Reservation Options:
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- Also Known As:
- Westgate Smoky Mountain Hotel Gatlinburg
- Westgate Smoky Mountain Resort
- Westgate Smoky Mountain Gatlinburg
- Westgate Resort Gatlinburg
- Westgate Resort Tennessee
- Westgate Tennessee
- Westgate Smokey Mountain Resort
- Gatlinburg Westgate