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Sleep Inn & Suites
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Reviews (526)
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All reviewslazy riverindoor poolhot tubroom was cleanboiled eggsdonutsmake your own wafflestrolley stopyogurtthe breakfast areacontinental breakfastthe main stripwithin walking distancewould stay here againup to dateclose to downtownmikey
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Reviewed January 2, 2014

As usual, we completely enjoyed our annual Christmas Parade stay at Sleep Inn in Gatlinburg, TN. This is a long standing tradition with our family. We have even gotten to know our "neighbors" on either side of us. Mikey and crew always make us feel extremely welcome and do everything in their power to make it a fun week-end for the daughter and grandchildren. We often are joined by other family members who have all became repeat customers of Sleep Inn. You may find a more luxurious hotel in Gatlingburg (and at a higher price) but you will never find a friendly, more supportive staff than at Sleep Inn. Have a safe winter, friends at Sleep Inn. We will see you July 4th and for Christmas Parade, 2014!!!

Wayne and Jo Burns; Keshley Phillips, Paige, Rae, Zoey and Jenna....and Shane Parker

  • Stayed: December 2013, traveled with family
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1  Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded January 6, 2014

We are so gald your family enjoyed spending time with us during December for the Christmas Parade. We are always delighted that stay with us at Sleep Inn & Suites. It is our plesure to see your family each year. I will share the nice review with our staff.
Our staff strives to provide a nice clean and comfortable room for you to enjoy.
Look forward to seeing you December 2014.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

Stayed during Thanksgiving week until we could check in to our Timeshare. The wii fi was HORRIBLE, I was planning on doing my online Christmas shopping but was unable to do most until we were able to check into our timeshare. The Jacuzzi was broke another bummer, the indoor pool was also to cold for my daughter who usually swims in 60 degree weather lol. The room was clean and nice to have a microwave and a fridge. It wasn't as close to downtown Gatlinburg as I thought but we were able to hike it, smaller kids would have an issue though. The price was good and it had a very nice continental breakfast. I booked here because of the choice hotel rewards. also our keys were deactivate a day prior which was a pain.

  • Stayed: November 2013, traveled with family
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Thank tlytten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded January 6, 2014

We are glad you took the time to write a review of your recent visit to our property. We apologize for all inconveniences you experienced. It is our desire to provide a nice clean room for each guest. We are sorry the wi-fi was not working properly and that the jacuzzi was broken.
Please accept our apology.

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Reviewed December 22, 2013

We had a large selection of places to stay during our visit to Gatlinburg. But, frankly, the deciding factor was the good rate and the fact that Sleep Inn is part of the ChoiceRewards network. If we were staying in Gatlinburg for a longer period of time, we would probably stay in a more centrally-located property, as this motel is really a little far from "the action" to walk, and while parking is plentiful, I'd rather not pay $8.00 to do it. As for the motel itself, it was clean, comfortable and the staff was helpful and friendly. The free breakfast was adequate for our needs.

  • Stayed: December 2013, traveled as a couple
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Thank dmcgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded January 6, 2014

Thank you for writing a review of your recent stay at our property. We are glad you found our staff to be friendly and helpful. We strive to make each guest stay an enjoyable experience.
Please visit us again on your next visit to Gatlinburg.

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Reviewed December 4, 2013

My family and I come to Gatlinburg every year in the late fall, early winter. We had stayed at a local hotel for at least 20 years. This year it was sold and we were not able to make arrangements for our stay. We searched and found The Sleep Inn at a very reasonable rate. What a pleasant suprise. The location was good for the things we liek to do as far as walking through twon, going to Pigeon Forge, etc... The hotel was very well maintained and clean. The staff was very friendly and helpful. The rooms were exceptionally clean, very comfortable, and pleasantly quiet. I add that last remark as being on the Parkway can be noisy but It was not an issue. The Inn was full both nights but, again, quiet and pleasant. Breakfast was a wlecome treat each mornig as we were used to having to go find breakfast. All in all a very nice stay and I have no doubt that we will be back again in the future.

  • Stayed: November 2013, traveled with family
    • Value
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded December 6, 2013

Thank you for sharing your review on Trip Advisor . We are glad you found everything to your satification. Our staff strives to furnish guests with a nice clean comfortable room to stay in. Thank you for the wonderful comments concering our staff. The staff works hard to provide guests with the best possible service. Glad you found them to be friendly and helpful during your stay.
Please come and stay with us again.

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Reviewed November 27, 2013

On a recent family trip to Gatlinburg, our family stayed at the Sleep Inn. The price was great and so was the location - just off the main strip, but centrally located. The staff was always very polite and helpful. I was disappointed that my room did not get cleaned on the first day of my stay. The pool area also looked a little neglected, but perhaps it is the time of the year. The family enjoyed the hot tub in the cold weather! The free continental breakfast was good. We enjoyed waffles, sausage, toast and boiled eggs. I would definitely stay at the Sleep Inn again should I visit Gatlinburg, because for the price point, it was a great experience.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Kristy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded December 6, 2013

We are happy you had an enjoyable stay with us. Thank you for the compliments and for choosing to spend your vacation with us. My staff appreicated the positive comments you made regarding your time at our property. We are glad you enjoyed the continenetal breakfast and the hot tub. It is our goal to make our guests happy and to provide the service they are accustomed to while traveling.
We look forward to your next visit to Gatlinburg.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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