This place is in bad need of renovation. After seeking the front desk's assistance on area attractions and telling them I planned to be gone for the day and most of the night, one hour later when plans changed I was still in my room. A service man knocked on my "Do Not Disturb" door and requested to enter my room and change air filter. Hummm............I find this strange. General manager Liz became unapproachable and defensive regarding the matter and allowed me to leave over a $10 rate dispute. I called the police to have the room inspected prior to leaving to avoid any accusations of damage. In the presence of the police I asked the General Manager the name of the owner of this establishment and she refused to tell me. Why?
- Official Description (provided by the hotel):
- A Prime Location in the Beautiful Great Smoky Mountains River Terrace Resort and Convention Center in Gatlinburg, Tennessee, offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park. With easy walking access to the main street in Gatlinburg and a multitude of outdoor recreational opportunities, your dream vacation is waiting at River Terrace Resort & Convention Center! ... more less
- Reservation Options:
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- Also Known As:
- River Terrace Hotel Gatlinburg
- River Terrace Resort And Convention Center
- River Terrace Gatlinburg