Have stayed here in years past. Good location .. toilet didn't work properly the first night, called front desk. Plumber came .. same problem next day.. again third day. No offer of moving to another room .. no apology . Nothing! Frustrating when money is more important than CUSTOMER SATISFACTION!!
- Official Description (provided by the hotel):
- A Prime Location in the Beautiful Great Smoky Mountains River Terrace Resort and Convention Center in Gatlinburg, Tennessee, offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park. With easy walking access to the main street in Gatlinburg and a multitude of outdoor recreational opportunities, your dream vacation is waiting at River Terrace Resort and Convention Center! ... more less
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- Also Known As:
- River Terrace Resort And Convention Center
- River Terrace Hotel Gatlinburg
- River Terrace Gatlinburg