We stayed here for the 2nd time during the weekend of 9/25/13. Staff in the lobby was fairly friendly. Our room wasn't ready when we arrived at 1:30 and they told us it would be 1-2 more hours. The desk clerk helping a different customer offered to call them when the room was ready but our clerk wasn't so helpful. We were given a parking pass which was helpful and then we wandered around for 2 hours until we could check-in. Wi-Fi was sporadic but better than some places I've stayed in Gatlinburg. They closed the path from the pool area to Riverwalk so we wasted a lot of time following the sign to "Riverwalk" just to find out it had been blocked so we had to walk all the way around the building and down a steep hill.
The River view from the balcony was nice; the room was clean. Only 2 towels for 2 adults (like most women I need one for my hair & one for my body which leaves NONE from my boyfriend).
Coffee maker, clean microwave and clean refrigerator were nice. In room A/C and fireplace worked very well.
I would recommend this -- however we scouted out a couple of placed on the main drag that were the same price so we may try some where else in the spring
- Official Description (provided by the hotel):
- A Prime Location in the Beautiful Great Smoky Mountains River Terrace Resort and Convention Center in Gatlinburg, Tennessee, offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park. With easy walking access to the main street in Gatlinburg and a multitude of outdoor recreational opportunities, your dream vacation is waiting at River Terrace Resort and Convention Center! ... more less
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- Also Known As:
- River Terrace Resort And Convention Center
- River Terrace Hotel Gatlinburg
- River Terrace Gatlinburg