I booked our room in advance on line. My philosophy was that we didn't plan to spend very much time in the room, so amenities were not a priority. Check-in (early) went without problems. We were concerned when we realized our room was at the top of the property, with 2 steep driveways to get there. Since we planned on walking or taking a trolley as much as possible, the walk up and down those 2 driveways several times a day was challenging in the heat. We ended up driving the car down to the main lodge and parking there whenever we went out on foot. The property was in a great location, and outdoor space was not too cramped. Each room had a small balcony with seating, which made the room feel more spacious. Unlike some places that seemed to lack sufficient parking for every guest, we did not experience that problem. Maid service was consistently good, perhaps because we believe in leaving a modest tip every day. (A few dollars goes a long way). Our number one complaint about the property was very inconsistent water temperature and totally pathetic water pressure from the shower head. Number 2 complaint was ants in the pools and all around the deck of the pools. The pool I used was in desperate need of re-grouting. But they did provide a good supply of pool towels right at the pool. Nice touch. We recommend 1) take your own pillows; 2) bug spray. If you stay as busy as we did throughout our trip, you will collapse in bed and not notice the mattress comfort issue. At least it was quiet up on the hill.
- Official Description (provided by the hotel):
- A Prime Location in the Beautiful Great Smoky Mountains River Terrace Resort and Convention Center in Gatlinburg, Tennessee, offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park. With easy walking access to the main street in Gatlinburg and a multitude of outdoor recreational opportunities, your dream vacation is waiting at River Terrace Resort and Convention Center! ... more less
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- Also Known As:
- River Terrace Resort And Convention Center
- River Terrace Hotel Gatlinburg
- River Terrace Gatlinburg