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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Ranked #13 of 78 Hotels in Gatlinburg
Certificate of Excellence
Reviewed February 10, 2013

Stayed at this hotel a couple of months ago. The room was beautiful and the hotel was well kept. We got a mountain view was gorgeous! We loved the chocolate chip cookies that they served upon arrival. We decided to take the trolley down to the town, which made our Gatlinburg experience more enjoyable since we did not have to look for a parking spot. We did not try any of the restaurants, but the bar staff were warm and friendly. The concierge gave us a couple of great suggestions of restaurants and places to visit.

Room Tip: Chose the mountain view!
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  • Stayed: November 2012, traveled with friends
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Thank MSCounselor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 11, 2013

Thank you for your review and your kind words. The Gatlinburg trolley service really is an asset to the area. Thank you again and we look forward to your next vist.

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2,469 - 2,475 of 3,357 reviews

Reviewed February 5, 2013

My wife and I decided to have an evening in Gatlinburg TN. I thought that this hotel would be a lot of fun and help add to our adventure.
- Staff was a little snotty and not very helpful. We were placed on the first floor. I asked about getting a room higher to have a better view. The receptionist said that was all she had unless I wanted to pay for an upgrade (we got there after 5pm and there were maybe 20 cars in the parking lot).
- We were planning on spending the evening in Gatlinburg and the trolley does run by the hotel for .50 a person. The trolley itself is great, the waiting not so much. Plus it puts you back on a timeline to make sure you catch the last trolley that goes back to the hotel. So you're constantly checking your watch. Walking back to the hotel wasn't really an option due to the very steep incline. We did make it back later that evening on the trolley thankfully, otherwise it would have been a cab hopefully taking us back up the hill.
- Inside the hotel is nice. There were several little kids running around in swimsuits, so there must have been an indoor pool somewhere. The room was nice and we had no complaints other than not having a better view.
- We did have the cookies, but weren't that impressed, most of them were stale and the staff had to go through several to find us some. Oh well.

I wouldn't recommend this hotel. Next time we'll just plan on staying somewhere on the strip in Gatlinburg and be able to walk anywhere we wish. This hotel just didn't meet the needs of the weekend on our end. I'm sure some people may love it, just wasn't what we were after.

Room Tip: Rooms are refurbished, except for windows leading to balcony. The curtains are insulated to keep in...
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  • Stayed: February 2013, traveled as a couple
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Thank Trent_Futrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 6, 2013

I would like to thank you for taking the time to review the hotel, I wanted to apologize for the problems you experienced and I hope that you will try us again on your next vist to Gatlinburg.

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Reviewed February 5, 2013

We planned a pre-wedding 3 night stay at Park Vista based on a review from a Co-worker. The hotel was clean, the staff was superb!! We checked in and recieved chocolate chip cookies, which were awesome after a long ride in the car!! The bar staff was very helpful in suggesting local eateries, aside from the hotels available full menu. It was slow this time of year as well as due to the mid week visit, which I would reccomend. We catched the trolley and went for the day downtown. The trolley driver was a lifelong local and had fascinating stories to tell on the trips! It was just an amazing experience overall. The secluded location makes it perfect for a get-away but you are so close to the action!! The pool was fabulous as well! I would definately reccommend this place and return as well!! The only thing I didn't like was that you had no free wi-fi in your rooms!! The hotel did have a common area on the 1st floow with available computers that have wi-fi access

Room Tip: We chose a mountain view room.... request a high floor, regardless of the side you pick!
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  • Stayed: January 2013, traveled as a couple
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Thank lflwildflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 6, 2013

Thank you so much for your kind words for the hotel and taking the time to review us, we will see you again on your next visit.

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Reviewed February 5, 2013

The restaurant was great at lunch and dinner....breakfast was another story. We waited for 7 minutes to be seated and the woman just by the table and said "here" and walked off. We had to ask another table what we were suppose to do. THe pool is even more amazing in person than in the pictures. It is soooo warm and the area is heated along the edges with propane heaters. It feels like a tropical paradise! This is where we spent most of our down time. If we even go back this is where we will stay again; we just may not have breakfast at the restaurant.

Room Tip: You need a mountain view. Call the place and request a high floor. DO NOT GO WITH CITY!
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  • Stayed: January 2013, traveled as a couple
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Thank ChristinaCouty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 6, 2013

Thank you for your review. We appreciate your time, I wanted to apologize for the problem in the restaurant at breakfast, we're so glad that you came to stay with us and enjoyed the pool area as well. We'll see you on your next Gatlinburg visit.

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Reviewed February 4, 2013

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Doug C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 6, 2013

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Reviewed February 2, 2013

Well, I paid a visit to Gatlinburg, Tennessee last summer with my cousins from Nashville and we stayed at the Park Vista hotel. I thought it would be just like any other hotel, but when I was told that they greet you with these warm, yummy chocolate chip cookies when one checks in, I was like "Okay, that sounds awesome!" So first of all, the cookies were amazing, and then the room was lovely!! And the view of beautiful mountains was spectacular! It was, indeed, the most magnificent stay I've ever had at a hotel.

  • Stayed: June 2012, traveled with family
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Thank Kimberly612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 6, 2013

Thank you so much for your review on our hotel, we look forward to your next visit with us in Gatlinburg.

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Reviewed January 31, 2013

Up on the hill. Quiet. Great firepit. Breakfast buffet is excellent. Room with a view. Looked like it was recently remodeled, so everything is new. Staff is friendly & helpful - even dug up a couple of rubber bands for a last-minute pigtail snafu!

The location is perfect! We wanted to be close to the ski resort, and the Park Vista is definitely the best choice. We were surprised at how easy it was to even run back down to Pigeon Forge for shopping & shows. Admittedly we were there during the "slow" season, but still, the traffic was not an issue.

PV is a definite "go to" from now on.

Room Tip: Request "City View" room unless you're going in the fall & want to see the leaves...
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  • Stayed: January 2013, traveled as a couple
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Thank OGFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this reviewResponded February 6, 2013

Thank you so much for your review, we're so glad we could assist with a hair problem as well. We look forward to your next visit with us in Gatlinburg.

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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
Price Range: $128 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn

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