Look somewhere else. There are plenty of hotels near downtown at the same price-point with better service. The front desk staff were unable to multitask and had only one person working it. Found out after we checked out that there was internet. We were never told, much less given a password for it. Limited parking for your vehicle as well. Normally I stay in a different hotel, this is what happens when you let your wife's friends that have never been to Gatlinburg make your reservations- you get a hotel with sub-par service that isn't near anything with terrible parking. First and last time staying at this hotel.
- Free Wifi
- Free parking