I had reservations for the thanksgiving week, My family and I selected this property for the 2 private bedrooms, and for wireless internet that the ad on the internet claimed. Upon check in we had made it to Gatlinburg at 2PM so we went to the rental company to check in we were told check in was for 3 PM and we needed to come back, I asked could we just do the paper work and we would go downtown until latter but was rudly told NO!, So at 3PM we went to sign papers to check in, upon arrival the cabin did not have 2 private bedrooms, one bedroom was a loft that was open to downstairs.The whirlpool tub was in the open to downstairs, so all ot that was useless with a teenage son, but we made do, There was no internet and after checkin I see where that was removed from the web sight. The oven was filithy which we had to clean before we could cook, They were missing over 14 light bulbs in the cabin. I would not advise you to use this rental company!
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