We also stayed in the Memory maker cabin on Dec 15th-18th 2012. When we first got there the access code to open the door would not work so we had to call maintence. They were there in about 20 mins, not bad considering it was dinner time on a saturday night and lots of traffic. We were very pleased with the size of the cabin and all the amenities. Upon inspection The cabin was clean but the jacuuzi tubs knob to turn the jets on was broken and the hot tub would not heat up. We called maintence back and they told us how to turn the tub on from the box and what to do for the hot tub to heat up. All of our bedding was clean and smelled of downy, including the extra blankets in the closet.the beds were very comfortable also. Overall we had a pleasant stay. Only thing, if you stay bring some towels. not near enough towels if 10 people stay. i mean not even enough for everyone to shower without drying towels and giving it to someone else. we only 7 ppl, cant imagine if we had 10! the other thing is this place have free internet access. dont bring your computer. Every one of our computers came back with a virus. Mine is still being worked on as it was hacked, even the bios. The hacker changed my password and i couldnt even get into my computer. Overall i would recommend this cabin.