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“Nice lodge in the mountains with bubbling mountain stream”

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Holiday Inn Club Vacations Smoky Mountain Resort
Ranked #19 of 78 Hotels in Gatlinburg
Certificate of Excellence
Louisville, Kentucky
Level Contributor
154 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice lodge in the mountains with bubbling mountain stream”
Reviewed January 3, 2014

This is a beautiful lodge 2 blocks off the main drag in downtown Gatlinburg. Parking is plentiful and part of it is under cover which is nice if you get a little snow like we did. The front desk personnel were very friendly and check-in and check-out was easy and quick. Room had a gas fireplace which worked perfect and was a very nice touch. Bubbling mountain stream at back of resort is nice to listen to. Resort advertises whirlpool tubs however if you have a problem stepping over about a 2 foot high lip of the tub I would recommend asking at the front desk if they have a room with a normal tub or shower. I had a sore back and had a difficult time climbing over the lip of the tub so I could take shower and my wife was short and had a difficult time climbing over the lip. Nice view of the mountains outside our window. Would definitely stay here again.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review, March 3, 2014
Dale C , I thank you for staying with us I am happy ya’ll enjoyed your stay with us and hope it certainly will not be the last! We do have walk-in showers available in our 2 bedroom villas. I hope to see ya’ll again real soon! Happy travels, Don Ward
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Rating summary
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Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
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English first
Fond du Lac, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 2, 2014

This was ideal for us because it was NOT in Pigeon Forge and NOT on the main road. Our vacations are geared more towards quiet vs city action.

The staff was very friendly and helpful. Checking in was easy and so was checking out.

The unit was CLEAN and very well designed. The only thing I would have changed was a view of the hill in the back were black bear are sometimes found roaming.

There is a road right down the way that was FANTASTIC for viewing wildlife (deer, bear, and birds).

  • Stayed August 2013, traveled with family
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Helpful?
Thank Diesel0726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review, March 3, 2014
Hey there Disel0726, I am glad y'all enjoyed your stay! I hope we have earned your second stay with us. If you are looking for quite remind us you want "creek side" and as you know we are a couple of miles from all the quite you will possibly ever want, The Great Smoky Mountains National Park. I hope to see you soon. Don Ward
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High Point, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2013

Town very crowded for the Christmas week. Great location, just a short walk to the main street shops. Tram stop in front of the resort for more distant destinations. Resort was very well decorated. Room was in great shape, everything worked as it should. Surprised at the 52 inch TV in the living room. Not that watching TV was high on our list of things to do,
Staff is excellent. Did not have any issues and they provided ample information on what was going on and where. Had a great stay.

Room Tip: Ask for the creek side. Very restful.
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  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dickson, Tennessee
Level Contributor
171 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed December 23, 2013

Each year I REQUEST to reside in a upper floor located in the "back" part of the resort overlooking the mountain stream. This year I got room #616. Couldn't have been better. I stood on the balcony drowning my thoughts with the roar of the stream below. Trees, squirrels, a light dusting of snow and a hot cup of coffee set the pace for a perfect morning. If I wanted to see the traffic and buildings I would stay in the front section of the resort, but as I told the desk people, I see enough like that at home. Serenity, beautiful in nature, great staff so helpful with request, perfect room with fireplace and new furnishings. Wife and I are in our late 50's and truely enjoy this place more than our extensive traveling over the past few decades. We can't wait till next December.

Room Tip: Creekside for nature view/ front and sides for city view.
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  • Stayed December 2013, traveled as a couple
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Helpful?
1 Thank TacoSwope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review, March 3, 2014
Well Swopess don’t wait, come back and see us sooner! Our beautiful Smoky Mountain area offers completely different experiences from season to season , and continue to make us aware of your expectations and we will work very hardtop make sure they are meet just like your past stays ! Hope to see you soon, safe and happy travels. Don Ward
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Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 28, 2013 via mobile

Stayed here on a family vacation over Thanksgiving. Extremely nice rooms with jacuzzi tubs along with gas fireplace. Very comfortable all around. Pools, hot tubs, exercise room and game room. Very friendly and helpful staff. I highly recommend this hotel.

Stayed November 2013, traveled with family
Helpful?
2 Thank strokerace25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review, February 25, 2014
Hello,Storkrade25
Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest expectations that our guest have become accustom to while staying with us. I hope to see you and your family again as your travels bring ya’ll back to our beautiful Smoky Mountains and the surrounding area. Don Ward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Alabama, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 24, 2013

We stayed 9 nights at Smoky Mountain Resort - Holiday Inn. The resort is beautiful and the staff is extremely friendly and helpful. The rooms are very nice especially the large tub in the master! It is beautifully decorated especially for the holidays. The resort is close to everything and they offer a variety of activities for guest. This time we decide to try an in room bamboo massage from a wonder therapist name Roger Bailey. The resort is a must do if you go to Gatlinburg as well as the massage! This is the only place we will staying the Smokies

Room Tip: Creek side is wonderful as you can hear the creek and if it's not to cold crack the door so you...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Shirley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review, February 25, 2014
Hello,ShirleyP.
Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest expectations that our guest have become accustom to while staying with us. I hope to see you and your family again as your travels bring ya’ll back to our beautiful Smoky Mountains and the surrounding area. Don Ward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nokomis
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 23, 2013

One again we stayed here and had the manager and one other person checking us in. They sure are a couple of cards. Got us really laughing and the check in was fun. Gave us an upgrade to a 2 bedroom villa with a nice big hot tub in master bedroom. The fire place makes it nice and cozy on a cool night. Do not miss the neat fireplace by outdoor swimming pool. The creek below our balcony sure had a refreshing sound. Love this place, will stay once again on our way back to Michigan

  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Rex_Sheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review, February 25, 2014
Hello, Rex_Sheryl
Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest expectations that our guest have become accustom to while staying with us. I hope to see you and your family again as your travels bring ya’ll back to our beautiful Smoky Mountains and the surrounding area. Don Ward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Property: Holiday Inn Club Vacations Smoky Mountain Resort
Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Official Description (provided by the hotel):
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg

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