When making a reservation with Holiday Inn recently (one of three weeklong reservations), I was told that I qualified for some special promotion. Being that it is Holiday Inn/IHG, I thought they were above any kind of bad business practices. Anyway, I was told by someone that I could STAY AT the Holiday Inn Club vacation in Gatlinburg-Smokey Mountain for this $199 deal, and get the money back if I just gave them 2 hours on a Saturday morning. I am so mad at myself for even biting at this one. I know better. Anyway, I did it and after learning more about this deal, they will not refund my money now. I am now finding out that it is not to stay at this location, but at an area hotel... one of three in the area... and that I go over to this location (that I was led to believe I was staying at) for the 2 hour presentation. I'm sorry, but that is NOT what I was told on the phone. I have also clearly been told that this is not an exception, but that you never stay here unless you pay for some $400 package. It is not based on availability. I guess I will just go get my money back, but I am really disappointed in Holiday Inn and their practices with this. If they would just refund my $199, I would be happy, but they will not do it.
- Official Description (provided by the hotel):
- Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Hotwire, Hotels.com, Travelocity, Expedia, Orbitz, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Holiday Inn Club Vacations Smoky Mountain Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg