I just wanted to share what a wonderful condo we stayed in at the Holiday Inn Club Vacation in Gatlinburg, We were very impressed with the customer service. My husband was pretty impressed when upon checking in, we were given the personal phone number of the manager with the assurance that he 'likes' getting calls in the middle of the night if there are issues. The power did go out in Gatlinburg our first night, but it was all of Gatlinburg which one could see by looking out the window. The first night we walked downtown and had dinner at the Melting Pot... It was a leisurely walk (FYI there is compl parking if you do eat at that restaurant). Also there is a pancake restaurant right across from hotel too.
We did experience banging due to renovations the first afternoon from above our room, but the front desk said if it disturbed us to let them know and they would get it taken care of - it was for that brief time only and we never heard the noises again. We loved this place and are hoping to stay here again in the future. Our one bedroom villa had a full kitchen, fireplace, balcony, separate bedroom, large bathroom with whirlpool tub, couch and foyer area. Pretty nice :)
- Official Description (provided by the hotel):
- Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more less
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- Also Known As:
- Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg