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Holiday Inn Club Vacations Smoky Mountain Resort
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Reviews (956)
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All reviewsbedroom villafull kitchenorange lakedon wardtime shareparking passpancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distanceoutdoor poolnational parkthe main streetthe entire stafftimeshare presentationpigeon forge
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852 - 857 of 956 reviews
Reviewed March 30, 2011

Checked in on March 25, and by the time we got to the room 4 different employees had welcomed us and told us to contact the front desk if there was anything they could do for us.
All the employees were very courteous and made us feel at home. The suite (2 bedroom) was immaculate and within 30 min of check in one of the employees came up to make sure everything was OK. OVERALL GREAT STAY

Alan Hunt

  • Stayed: March 2011, traveled with family
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Thank adhunt9305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2011

This was not our first trip to this hotel - we come back because we love it! We typically stay in a 2BD, but only needed a 1BD this time. It was still nice, but I prefer the space of the 2BD. They have upgraded to wireless internet since we were here last, which is a big plus! We usually take advantage of the kids programming, but there doesn't seem to be as much of a selection as there was under the previous ownership and what they do have can be expensive - or at least more expensive than it used to be.

The location is spectacular. You will not find another resort like this so close to the Parkway. I think the kitchen could use a few more pans and cookie sheets, but we were able to make things work. Request a creek side room - the views and sounds are wonderful.

The fire alarm went off at 4AM one night and then again around 9:30AM. Once everyone determined that the alarms were not going to shut off in the early morning (not smart - just go straight outside when they sound!!), we learned it was a fluke. No one I saw was upset or grumpy and the security staff was so pleasant and reminded us that it is better to come straight downstairs instead of assuming it is a test. You just never know!

Overall, love this resort and will be back for years to come.

  • Stayed: March 2011, traveled with family
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Thank TATINEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2011

Our stay at The Holiday Inn Club Vacations Gatlinburg, Tennessee was very enjoyable. The staff was very friendly, and offered excellent customer service. The rooms were very clean, the beds were very comfortable, and the location was excellent. We had a 1 bedroom suite which included a full kitchen, a fireplace, a jacuzzi tub, 2 flat screen TV's (1 in the bedroom, and 1 in the livingroom), a pull out sofa, and a balcony with an excellent view. About a 6 to 8 block walk to the main street which offered lots of shopping and attractions. There was an indoor and outdoor hot tub, and an indoor and outdoor pool. I highly recommend this hotel.

  • Stayed: March 2011, traveled as a couple
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Thank patter16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2011

We chose this place based on reviews on Tripadvisor and were not disappointed! The room was fabulous & the fireplace was toasty when it got cold out. The hotel is a short walk to the main strip but there is a footpath behind the hotel that carries you over a beautiful creek & right to the Smoky Mountain Brewery & Calhoun's.
Within 30 minutes of checking in, a worker came by to see how we were doing and to see if we had any questions and to let us know of different things about the room.
The only issues we had were that the key card would not always open the door and the fan rattled at times when we were trying to sleep. However, we did not bring this to the hotel's attention.
The hotel is a little high compared to other hotels in the area, especially for someone on a budget, but it is a beautiful place to stay.

  • Stayed: March 2011, traveled as a couple
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Thank childofthe80s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2011

Our first time using RCI points vacation. The Resort is located close to everything. The staff was very friendly and courteous. Everything was clean and looked like new. It had everything we needed.

  • Stayed: March 2011, traveled with family
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Thank rgsder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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