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“Good location”

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PARKVIEW INN & SUITES
Ranked #66 of 78 Hotels in Gatlinburg
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451 reviews from our community

Traveler rating
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    99
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • Japanese first
  • Korean first
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English first
East Liverpool, Ohio, United States
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 8, 2013 via mobile

Loved the hotel, had a great location so all we had to do is park and walk into town. This is the first hotel I can say I never got a sore back from sleeping in the bed. The view of town was great from our room. We sat outside enjoying the view.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rayna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, July 10, 2013
Thanks for taking the time to write this review. We are pleased that you found our beds so comfortable and that you enjoyed your stay. Come back and visit Howard Johson's Gatlinburg again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stow, Ohio
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 5, 2013

Good location to downtown, staff accomodating, needs a little TLC and upgrades. No microwave, small TV.
May be why it's so inexpensive.
Great place to watch parades from pool area. Close walk to all of the attractions.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, July 10, 2013
Thanks for commenting. I would also point out that the sundeck above the office on the front building is also a great place from which to watch the parades. Come back and see us again soon at Howard Johnson's, Gatlinburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kissimmee, Florida
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 27, 2013

We loved the location. It was a super short walk to the main drag, the rooms were clean and reasonably priced but we had several bad events. First, our room was super hard to find and get to. The numbers on the rooms make no sense as they are all over the place, they don't even match the floor numbers.. The elevator doesn't go to all the floors so we had to drag our bags around up and down stairs, until we found the room, then the key didn't work. I tried and tried. it finally opened and we took our stuff in and went to get the rest and when we came back, we were locked out as it didn't work again. My niece went to the lobby for help and was just sent back to say we could have a different room, in the mean time my purse, money and most of our things were locked in the room. I spent close to 15 minutes playing with the key before the door opened again, no one ever came to help. Our new room was easier to find, but they must not have changed us on the main register as we got no room service day two and around midnight the next night a couple with a key came in our room while we were sleeping., they had given someone our room, I called the desk and It was straightened out but when we came back from site seeing the next day we were locked out, and had to go explain again about being moved to a new room, it was straightened out again, but I was feeling pretty frazzled by then. Never got an apology or anything.

Room Tip: Ask for one facing the parking lot on a floor that the elevator stops on.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovelylucine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, July 10, 2013
Wow! Sounds like you had a really bad experience. It is especially unfortunate that until now, you have not received an apology. Please accept my sincere and heartfelt apology. Such a failure is inexcusable on our part.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland City
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 27, 2013

Good thing this room was free or I would have a lot more to say. This was a run down property!!!!!!!!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, July 10, 2013
Thanks for commenting. "Lots of love" will soon be coming HoJo's way! Stay tuned!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKVIEW INN & SUITES

Property: PARKVIEW INN & SUITES
Address: 200 E Parkway, Gatlinburg, TN 37738 (Formerly Howard Johnson Inn Gatlinburg Downtown)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — PARKVIEW INN & SUITES 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Howard Johnson Hotel Gatlinburg
Howard Johnson Gatlinburg
Gatlinburg Howard Johnson

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