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PARKVIEW INN & SUITES
Ranked #67 of 78 Hotels in Gatlinburg
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436 reviews from our community

Traveler rating
    59
    86
    104
    93
    94
See reviews for
190
161
10
8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Winder, Georgia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed February 20, 2013

Staff rude, rooms not clean, beds look like they are 20 yrs old. There are so many other places to stay, that are in the same price range. I wouldn't choose HoJo. The only good thing, the location is great.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Apasara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, February 22, 2013
Well, we're glad you like the location. Other than that, I am very sorry for the experience you had with us. I am especially concerned about reports of staff rudeness. This comment will certainly provide a training opportunity for us in addressing how staff interacts with our guests. Again, please accept our apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
96 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 bubbles Reviewed February 18, 2013

I've stayed in some dumpy hotels before ... and I have also stayed in quite a few Howard Johnsons in my time ... however, rarely were the two one and the same.

I have rarely had a bad experience with a Howard Johnson. This one, however, was quite the problem.

We made our reservation in advance. We thought the location was great ... not a far walk from downtown Gatlinburg (especially from the Donut Friar ... that place is AWESOME). We got to the hotel and checked in .... the front desk clerk was polite and nice. We got to out room (a king-size with fireplace and hot tub).

Well ... the toilet didn't work. The room was dingy and smelled weird. Ok ... well notify front desk and see what we can do. The maintenance guy would take a few hours to get there and fix the toilet, so we opted for another room.

Room #2 ... smelled better and didn't look so dingy. Still a king bed with a hot tub but no fireplace. No problem. However, no remote control for the tv. Call front desk and they promptly return to the room with one. I turn on the tv ... and there is a very loud and very annoying buzzing noise coming from it. I could tell that it wasn't from the speaker ... it was actually coming from the internal components. At times I really thought that the tv was going to catch fire or something.

I could have called again to complain ... probably could have gotten another room. By this time I was tired of it and just lived with it for my stay.

Our previous trip to Gatlinburg we stayed at another hotel down the street and had a better experience. I wish we had stayed there, but we had the Wyndham points and wanted to use them. Oh well, you live and you learn.

Room Tip: Stay somewhere else unless they renovate. This whole hotel is worn out.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, February 22, 2013
As General Manager of the company that operates Howard Johnson's in Gatlinburg, I must apologize for the unexceptable quality of your stay.
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Lewis Center, Ohio
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

This was about the 10th trip to Gatlinburg and we had never stayed at the Howard Johnson in Gatlinburg.It is fairly simple to find as long as you turn left on RT321 when coming from Pigeon Forge and then 100 yards or so and you are there on the right hand side.We were told that we had been upgraded to a double room with fireplace for the same price.The front counter people are very friendly and helpful and the room was worn a bit but clean.We did not walk down to the breakfast so i have no comment on that subject.It is a decent place to bed down and shower for most of your time is spent out anyway in this area

Room Tip: Room 317 has the fireplace and a wonderful view of Gatlinburg-The only room here with such a great v...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wallycoxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter Y, General Manager at PARKVIEW INN & SUITES, responded to this review, February 22, 2013
We appreciate your complimentary review. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKVIEW INN & SUITES

Property: PARKVIEW INN & SUITES
Address: 200 E Parkway, Gatlinburg, TN 37738 (Formerly Howard Johnson Inn Gatlinburg Downtown)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #67 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — PARKVIEW INN & SUITES 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Howard Johnson Hotel Gatlinburg
Howard Johnson Gatlinburg
Gatlinburg Howard Johnson

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