We used a travel certificate from our management company and were put at this resort after another we had booked turned out to be overbooked. I was a little nervous after reading the reviews, but we had a great experiene. Every one we dealt with at the resort was very nice. We had a maintenance issue the first moring and the repair man was there within 30 minutes and took care of our problem. He was very nice as well. The indoor pool is a little small, but the weather was pretty nice and so the kids were able to swim outside as well. There is a hot tub both inside and outside which we were able to use in the same area as the pool. The pool wasn't crowded so the kids had a great time!
If you are going here thinking it's a 5 star then you will be disappointed. It is a resort in the mountains and overall quite nice. We stayed in a two bedroom chalet which was actually three bedrooms considering the loft which had 2 twin beds (loft looks over the FR so this may not work with little kids who go to bed early). There was plenty of space for my husband and I with our three kids and looked to be recently updated. The kitchen is very small, but since we were on vacation and not making 4 course meals we didn't care. We liked the fact that it was out of the way of the craziness of the downtown area yet not too far from the park.
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- Also Known As:
- Mountainloft Resort Gatlinburg
- Mountainloft Hotel Gatlinburg
- Mountain Loft Resort Gatlinburg Tn