The good points about this hotel are its proximity to the strip, the price, free parking and how clean it is, despite it being a little run down. But what can you expect for a cheap motel? We weren't blown away by the actual accommodations, but we were satisfied. Its the staff we had a problem with.
There was an incident during our stay where the honesty of the staff came into question. I don't want accuse anybody, so all I am going to say is be careful what you leave laying out. Management at the time was cordial, but a little pushy. We shrugged it off and tried to enjoy the rest of our stay despite the uncomfortable feeling we got being there.
After we got home, we noticed that they charged our credit card more money after we checked out. It took a week for me to get in touch with the management, only to be yelled at on the phone and told to call and talk to someone else. Fine, I'll get corporate involved.
We will not be staying there again.
For those of you who are still thinking about Microtel, keep in mind the rooms are very small, lots of teenagers stay here (think noise and weird smells in the hallways), the water pressure is not very good and the free breakfast is meager, at best. But the beds are relatively comfy, parking is free, the place is pretty clean, you can bring your dogs ($10/night per pet) and you can walk to the strip.
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- Also Known As:
- Microtel Inn Gatlinburg Hotel Gatlinburg
- Microtel Hotel Gatlinburg
- Microtel Gatlinburg
- Gatlinburg Microtel