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Days Inn And Suites Downtown Gatlinburg Parkway
Ranked #72 of 78 Hotels in Gatlinburg
gdlckbear22
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Love This Hotel”
4 of 5 bubbles Reviewed December 28, 2011

We booked this hotel in advance for Christmas weekend. The desk staff was very friendly at check in and check out. The room was clean and very comfortable. This was our 2nd stay here and it was great as always. The only negative thing was the heated indoor pool. The smell of Chlorine was very overwhelming and it just wasn't that warm. We only stayed in about 5 minutes then bolted for the comfort of our room.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gdlckbear22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,501 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (134)
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English first
Miami, Florida
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 26, 2011

This review is a year old.

During our stay on Christmas weekend 2010 this place was great. Close to most restaurants and entertainment. The room was clean with fire place. It seemed to have been recently remodeled. We had a problem with the fireplace soon after we walked into the room but one call to the front desk and it was fixed right away.

We have have complaints from our stay and the value was great.

  • Stayed January 2011
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank xjfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed December 18, 2011

Booked this hotel for one night before reviewing trip advisor; by the time I did so, I was past the alloted time to cancel without getting charged on my credit card. I knew I was stuck for the duration so I was determined to make the best of it. Firstly, the hotel is not located in the midst of the shopping district; coming from pigeon forge you would need to pass the needle; that location actually suited our plan; shop down one side of the road and come up on the other-we did not have to worry about splitting right or left for the walking. There is construction in front of the hotel but that is not the fault of the facility and we were able to overlook that. Wendy, the receptionist was very kind, although it looked like she was the only one working the desk upon our arrival; lobby appeared cleaned and in order. Rooms are exterior corridor with the pool in the middle of a small court; it sits inside a seperate building(reminded me of a green house)-our child swam in the pool and the water felt warm and appeared clean; the inside itself was so humid and foggy that after a bit of watching our child swim, we became hot; the deck around the pool is constantly moist and dirty; wouldn't hurt to wash the deck, clean the lounge chairs, paint the walls and vent the top of the pool area and let some of that chlorine dissipate; it was so strong that at one point our eyes were burning. Room was adequate and the bedding on both queen beds were fine; room was clean with the exception of some light dust on the lamp shades and top of the headboards; mini fridge worked well; we did not use the microwave; TV was good with a nice variety of channels to watch; under window heater worked good enough and kept our room comfortable in the cold but we did notice that our door did not fit snugly in its frame and had gaps throughout. Bathroom is small with the sink outside of the bath area but it suited us for our stay; bathroom fan was loud and when we turned on the bathroom light, both the fan and light over the sink turned on, waking the rest of us up when someone went to the restroom in the middle of the night. Commode could use a new toilet seat-although clean, it was scratched up..I believe it has seen better days. Hotel was not booked full so we cannot tell if rooms are able to diminish noise or not. Overall, hotel needs mainly touch ups and modernization of things out dated. There is a small parking garage under the hotel that is first come, first serve but there is ample enough parking if that is full. Continental breakfast was what one would expect. This hotel was a good enough one for a budget minded family who wanted a decent facility within walking distance of the main Gatlinburg strip.

Room Tip: People with lofty expectations/finicky tastes would be better off looking at the more "resort&q...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
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Helpful?
2 Thank localtraveler865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Prairie, WI
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed December 5, 2011

We booked about three weeks ahead of a very busy weekend in Gatlinburg, so we were lucky to find a room at all. When the only thing we could find was the Days Inn on Parkway, we thought "How bad could it be?" Well, let me tell you. First, the good points: The room was in ok condition, and had a mini refrigerator and microwave which were useful. The heat worked well, and the location was very convenient.

As for the rest, our room was located off an outside covered corridor where the lights were burned out so we had trouble seeing our room number. In fairness, we called and the lights were fixed. The carpet seemed pretty dirty and there was a hole in the wall. It didn't go clear through to the next room, but it was odd they didn't fix it. The real problem was the bathroom. We were in an accessible room, and instead of hanging a wide door that could fit a wheelchair, they hung two small doors with a tiny latch to hold them closed. They didn't close well, left huge gaps, the hinges had been moved numerous times with all the holes from the previous mounts in plain view. The first day, I noticed a screw on the floor from a hinge. The second day, there was yet another screw on the floor. One more day and the hinge would have fallen off completely. The edges of the door were finished with masking tape, perhaps to hold the veneer on. The doors were rotted through on the bottom. One corner of the walk-in shower looked filthy and mildewed. Then there was the breakfast...I know, what do you expect for free, but the pickings were slim. Cereal, tiny stale bagels, coffee, juice, and small pastries. I wouldn't complain too much about this, but when I went to get rid of my cup, I noticed the cover of the trash can in the breakfast area was crusted with garbage and it was one you had to push the garbage through so I could see how it got that way, but you would think they would clean it. There was a pool, but we never saw it in use. We went inside to check it out and discovered why. The amount of ventilation was no match for the amount of chlorine in use. No thanks.

I've never stayed in a Day's Inn before, so I can't honestly compare it to another property. On one hand, I'm happy to have had a room in a good location, on the other, it seems just a little attention might have made made a huge difference to my perception.

  • Stayed December 2011, traveled with friends
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Helpful?
6 Thank Diner_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, AL
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed November 28, 2011

We stayed at the Days Inn for 3 nights. All in all, it was perfectly acceptable given the very low rate we paid for a hotel on the parkway. If you are looking for anything remotely luxurious, then this is definitely not the place for you, but if you want to save money and be close to shopping and the entrance to the park, then you're in luck. We got a room with a king-sized bed, which was located right next to the indoor pool; fortunately the pool closes at 9 pm, so we didn't have any issues with the noise often associated with swimming pools. The bathroom was very small, and some of the tile in the shower stall was patched with big pieces of linoleum that had been glued up (I guess they ran out of the good tile?) but it was fine for the time we were there. The internet access was a little sporadic, so don't depend on it if you need to upload a ton of pictures to Facebook or do any legitimate work while you're there. The continental breakfast is extremely sparse; coffee, juice, donuts, a few danishes, and two kinds of cereal. You'll probably want to venture out to one of the many pancake houses instead. Would we stay there again? Probably, but we're not super picky about our accomodations as long as the bed is clean and the location is safe. Oh, the website does promote their new flat-screen TV's but we didn't have one; I did however see in some rooms that some did.

  • Stayed November 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank bevrockin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed November 18, 2011

We had no other choice than to stay here 11-11-11. There was a parade, holiday weekend, rd.construction, and a huge jewelry convention in town and everything, every where else was booked on the strip. We came to town thinking that we could walk up and find something easily and that was not the case, We finally walked into this Days Inn and were glad that they had a king room. We were told by the desk lady we could not see the room before we booked, so we almost walked out. However when the lady said that "if you upgrade to the firplace/jucuzzi room" Ill let you see that room before you book. So we did. we went and looked at the room and it was "Okay" It did have the nice fireplace and a tiny garden tub...which was stained on the bottom---we didnt plan on using it so it wasnt a problem but did tell the desk lady about it. There was once a flat screen on the wall and still had the hanger on it, but it was gone, just had a regular tv in front of it. It did have a fridge and microwave which came in handy. The room was painted a "really" bright yellow in which was sloppily painted on the carpet, moulding, ceiling and garden tub. It looked really like an unprofessional job for a hotel. This paint was done like this throughout the whole outside and all around the hotel. It needs to be renovated. Our window faced a slime green pool that was halfway drained with no cover on it. This is dangerous and such a bad view to see out of a window. The only thing we liked was how the bed slept and the firepace. What they call a "hot" breakfast is just stale cereal and donuts. The same lady was there working the desk. and seemed to be the only person that worked there. They need more staffing that can accomodate long lines. When checking in we were told that we would be able to pay cash at checkout and that a "hold" would only be placed on the card. That is NOT so. They charged my card immediately and we could not pay cash when checking out. That was very dissapointing as we only use credit cards for emergencies. This was an okay stay for one nght. but we WONT BE BACK. For 160 a night you do not get what you pay for. We've stayed in far better and Days Inn should be ashamed of theirselves.

Room Tip: See the room before you stay!
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MandyS.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed November 5, 2011

Stayed at the Days Inn And Suites Downtown Gatlinburg Parkway (1109 Parkway) in early November 2011 for three nights, and walked away with potential bed bugs. Sleep each night was restless and on the morning of our departure we learned why by actually seeing three adult bugs crawling on the sheets and blood spots on the sheets by our pillows and feet...which resulted in these bites (attached photo). Management said they "had never seen these bugs before," which is hard to imagine because the infestation is likely well established. We immediately left the hotel and double bagged our luggage and Smokey Mountain gifts in trash bags. Needless to say, we are now tasked with tossing all trip-related items, steaming the car, and seeking medical attention after what was literally our first vacation in six years due to school and careers. The local public health department has been notified.

  • Stayed November 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
6 Thank Unhappy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days5965, General Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, December 3, 2011
We acknowledged our customers complaint and immediately called our pest control company which sent in an investigator and a bed bug detection dog team. They examined the room in question and all surrounding rooms and found no evidence of bed bugs in any of the rooms. We have a “standard bed bug operating procedure” in place and each of our staff has been professionally trained to identify and act on a possible bed bug infestation immediately. It is our internal policy to check all rooms on a weekly basis and we keep a log so that our clients can be sure of a hotel that takes their wellness into concern at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn And Suites Downtown Gatlinburg Parkway

Property: Days Inn And Suites Downtown Gatlinburg Parkway
Address: 1109 Parkway, Gatlinburg, TN 37738-3107
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn And Suites Downtown Gatlinburg Parkway 2*
Number of rooms: 101
Official Description (provided by the hotel):
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more   less 
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