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“Never again”

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Sidney James Mountain Lodge
Ranked #52 of 78 Hotels in Gatlinburg
Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Never again”
Reviewed January 10, 2010

Have been staying there for 10 years. Furniture, jacuzzis, hotel integrity is worn out. Many things need fixing. Rooms are not very clean. Management was RUDE. Reserving specific suites is NOT honored. Indoor pool area dirty, we left and will never go back. Found a "Luxury Suite" closer to town with fireplace, full kitchen, our own washer/dryer, living room, dining area, big bath, jacuzzi, warm indoor access to our room, card access security to the elevator, central heat/air, interior decorating more beautiful than at home, and clean as a pin! This was for the SAME price S.J. was asking for a fireplace/jacuzzi room that had a small microwave and miniature ice box that had an outdoor entrance to the room. The door had at least an inch air gap at the bottom and froze us to death!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vacationers99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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903 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (199)
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English first
Lincolnton, NC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2009

We had reserved several months before so that we could have creekside rooms. This turned out to be a blessing. The cascading waters lulled us to sleep every night. When we first checked in there were some minor problems in our rooms, but management took care of them quickly and we had no other problems. Our grandsons were extremely excited to see the pool and we loved sitting in the quiet hot tub reminiscient of a cave. Seeing the waterfall while swimming made you feel like you were in the great outdoors. The hotel staff were all very friendly and very helpful. We loved being close enough to everything to walk with little trouble. We intend to stay there again.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grannygeegee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
1 review
Reviewed November 22, 2009

My first stay was in March, 2009 in a creekside room. It was so great and relaxing to hear the creek water running over the rocks. Walking distance to main street and great eating places. Came back in May (along) for 3 days but ended up staying for 11 days. Have been back 3 times since with my children and grandchildren. The Sidney James is a great place to stay and the rates are very good. Yes, the Sidney James is an older place but it has character.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank missduck59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coastal SC
Level 1 Contributor
4 reviews
Reviewed October 21, 2009

My husband booked this room online hoping for a unique, romantic setting. We were so surprised when we walked into our room! Lots of room to move around and keep purchases out of the way. And finally a REAL Jacuzzi that 2 adults could fit into-not just a bathtub with jets. We enjoyed the fireplace since it turned cold the day we got there plus the sound of the stream below our room was so relaxing. We actually felt like we were in the mountains, not just a mountain town. The walk to shops etc., was further than expected (Trolley service unreliable) but we enjoyed the exercise. If we had more time, we would've liked to use the indoor pool area which is beautiful. Brand new-no; updated clean and roomy-yes. Our top priorities in hotels were met/exceeded so we were very happy with our stay at Sidney James Mountain Lodge.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nativesc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrodsburg, Kentucky
Level 4 Contributor
1 review
Reviewed October 14, 2009

Close enough to the Gatlinburg strip where we could walk and push a stroller. Average hotel, outdated, but clean. Beautiful view from the balcony. Great swimming pools for children. Very reasonably priced and offer coupons for even better deals.

Stayed March 2009, traveled with family
Helpful?
Thank careywilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level 5 Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 13, 2009

We recently stayed at the Sidney James for 3 nights. The rooms, while not the most up to date, were clean and the staff was very helpful and nice. We choose here because of the indoor pool which is very nice. Having two kids that love to swim made this an easy choice. We have stayed in some of the fancier hotels on the strip and paid double the price and have not had as good a time. It all depends on how much time/value you put on staying in your room. It is a slight hike up from the main drag, but for 50 cents per person you can ride the trolley which stops right in front! We really enjoyed our stay .It was quiet and again the pool was a big hit! They also have a cafe where you can get a great all-you-can-eat breakfast for less than $10 and no waiting in long lines!

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank amosAtlanta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 13, 2009

The Sidney James was a clean and comfortable place to stay. Although certainly not luxurious, our room had everything we needed. We stayed in a creekside room with two double beds, which was all that was avaialble by the time I made my reservation. I was a bit surprised that the balconey was so small, but I thought the price was very reasonable. The bathroom was also quite small, but was adequate. I would stay here again. The front desk staff were friendly and helpful. Do be aware that this hotel is a bit of a trek away from the main drag. The walk is doable, but not extremely convenient. Also, there is a trolley stop nearby.
All in all, a great value.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mk2846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sidney James Mountain Lodge

Property: Sidney James Mountain Lodge
Address: 610 Historic Nature Trl, Gatlinburg, TN 37738-3343
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sidney James Mountain Lodge 2.5*
Number of rooms: 136
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Also Known As:
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Lodge

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