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Hampton Inn Gatlinburg
Ranked #10 of 77 Hotels in Gatlinburg
Certificate of Excellence
Reviewed May 6, 2014

What am I missing? The breakfast was the usual Hampton fare; no better no worse. I totally agree with Laurence L. If a hotel is smoke-free, there should be no smoking on the balconies. By allowing smoking, we couldn't sit outside and enjoy the "creek-side view" we'd paid extra for. When the maid has to place a post'it bedside to alert guests the "sheets and duvet cover are clean for your arrival", you know you've got a problem. Isn't this expected? While the bedding may have been changed for my arrival, the rest of the room was most definitely not clean. Also, there was a gap large enough to accommodate small rodents under the entry door (see photo).

Room Tip: Look before you buy!
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  • Stayed: May 2014, traveled as a couple
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2  Thank Notmelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGatlinburg, Manager at Hampton Inn Gatlinburg, responded to this reviewResponded May 9, 2014

Thank you for taking the time to fill out a survey with Trip Advisor. We want you to know that we take our guests comments and suggestions seriously as ways to improve our service and accommodations.

I apologize that you experienced problems during your stay with us, and assure you that we will work diligently to resolve any and all issues.

We try to keep guests from smoking in the rooms as we are a non smoking facility, but can not control them smoking on the outside. The "post-it" notes are a Hampton Standard and are required in each room. This is to let you know that we take pride in making sure our hotel is fresh and clean for each guest. We certainly apologize if this offended you in any way.

Thank you again for your feedback. We appreciate your loyalty to us and Hampton Inns, and sincerely hope that you will consider staying with us again upon your return to Gatlinburg.

If you have any questions or if we can be of further service please do not hesitate to contact us at 865-436-4878.

Sincerely,

Management

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857 - 863 of 1,310 reviews

Reviewed May 5, 2014

This was the nicest room I have stayed in while in Gatlinburg. The decor was lovely, the view from the balcony overlooking the creek and pool/spa tub was so peaceful and beautiful. And it was so convenient to the convention center and everything else in Downtown Gatlinburg!

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
Thank Mike I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

Great property. Love the rooms overlooking creek...so relaxing. Good location. Nice pool and hot tub. Breakfast is very good. Outside eating area over creek. Creek side rooms are a little more but worth it. Especially on the first floor. Rooms have frig and microwave.

  • Stayed: April 2014, traveled with family
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1  Thank ellendura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

Smoking is permitted on balconies. Other guests smoking kept us from enjoying our balcony and our guest room. The air-conditioning unit brought the smoke smell in our room. It was horrible. Management did nothing.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hampton
3  Thank Laurence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGatlinburg, Manager at Hampton Inn Gatlinburg, responded to this reviewResponded May 9, 2014

Thank you for taking the time to fill out a survey with Trip Advisor. We take your comments and suggestions seriously as ways to improve our service and accommodations.

I apologize that you experienced problems during your stay with us, and assure you that we will work diligently to resolve any and all issues.

We want you to know that we try to stay very proactive with keeping the hotel clean and fresh for each guest. We work very hard to keep guests from smoking in the rooms, but can not control smoking outside.

Thank you again for your feedback. We appreciate your loyalty to us and Hampton Inns, and sincerely hope that you will consider staying with us again upon your return to Gatlinburg.

If you have any questions or if we can be of further service please do not hesitate to contact us at 865-436-4878.

Sincerely,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

We stayed at this hotel for two nights in while exploring Smokey Mtn. Natl. Park. The location is great between stop lights 8 & 9 (yes, there are numbers on the stop lights). You can park at the hotel and walk to a lot of shopping and tourist attractions. The town also has trolleys but we didn't use them. Always a good bed at the Hampton Inn and we upgraded to a balcony creek view room on advice from a prior TA review - absolutely wonderful! We sat on the balcony and read in the evening and listened to the water rushing by. We didn't eat at the hotel.

Room Tip: Creek side balcony room is worth it!!
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  • Stayed: April 2014, traveled as a couple
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2  Thank Lee060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

I really liked the ease to which you can access the strip and with the hotel being at the top of the city walking about was very easy. Also has a very nice area to sit and watch the action on the strip.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hampton
Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

We had a great time in Gatlinburg and at The Hampton Inn. Hotel is very clean and comfortable. The breakfast is amazing! There was all you could want to eat. Hotel is in a perfect location. Walk to everything but pretty quiet also. My dad will only stay at The Hampton when in Gatlinburg!

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Mooresville44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Gatlinburg

Address: 967 Parkway, Gatlinburg, TN 37738-3103
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Business Hotel in Gatlinburg
#8 Romantic Hotel in Gatlinburg
#13 Family Hotel in Gatlinburg
Price Range: $123 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Gatlinburg 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn Gatlinburg Hotel Gatlinburg
Gatlinburg Hampton Inn

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