When you pull in, you pull into a big, gaudy, rundown, PINK motel. YUCK! Entering the front office, we were met (not greeted) but a young girl that did not appear like she cared a lick about her job. We did arrive early as we were trying to avoid traffic and Hurricane Irene were we were coming from in MA. We arrive about 1.5 hours early to their check in time of 2PM. I asked the lady if they can possibly rush the preparation of the room since we had been on the road for 15 hours. She scoffed and said no.
When we finally did get into our room, the place was nasty! Our motel door keeps getting jammed and must be SHOVED open. The room is filthy and the bathroom beyond disgusting. Our bathroom door does not close, their are dirt streaks/stains in the tub. There is no water pressure, SPIDERS, and the water is often cold in the shower. The hairdryer does not work. We have a coffee maker, but used the only single packet of sugar & creamer in our room and it has not been refilled since. There is no channel guide in the room and when we asked the clerk for information regarding channels, she was very rude. The doors to our dressers and nightstands are broken and either do not open, or roll open on their own. The luggage rack is busted. Upon crawling into bed, it became obvious that our sheets had not been changed. There is a burn whole in the comforter that lines up exactly right with the burn whole in the under blankets and sheets on the bed. The mattress is horribly uncomfortable.
As for their 'continental breakfast'... It's plainly awful. There are four donuts, four muffins, and four bagels laid out every morning. There are two options for stale cereal and only one option for some really awful, horrid coffee. Nothing else.
The only thing I can mention positive about this place is the pool - it's not deep or big, but is kept well cleaned. The hot tub beside it, however, has been boarded up and is inaccessible.
Overall, it is NOT worth it to book here! Go somewhere else, ANYWHERE else! This place is horrible.
- Official Description (provided by the hotel):
- All New Rooms Opened New August 28, 2013 with 42 in LCD Flat Screen TVs, Full Size Frig.,Micro., Sound Therapy, Memory Foam and Poster Ped. Mattress Awesome Beds, Custom Made Furniture, WIFI, 24 Hour Staff. Relax in A King, Queen, Jacuzzi or Family Suite in Quiet Relaxing Area Close enough to Walk to Gatlinburg,Restaurants, and Attractions or Catch the Trolley in Front of Our Office. ... more less
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- Also Known As:
- Super 8 Gatlinburg
- Super Eight Gatlinburg
- Gatlinburg Super Eight
- Gatlinburg Super 8