The entryway was clean, polished and very attractive. Upon entering, the room was average at best. The heater cover had fallen off and could easily have been repaired but had not been. There were no washcloths and no coffee for the coffee maker. The pool area and hot tub were not clean nor was the hot tub hot. When we returned to the room, we tried to turn on the heat, but the knob didn't work.
We got up the next morning and went walking. When we returned to our room several hours later, the door was ajar. The maid had made the beds and not closed the door! It had been left open for hours! Again, there was no coffee for the coffee maker, dirty glasses had not been removed or replaced with clean ones, and soap had not been replaced. We had 2 washcloths. I unfolded one and it had a handprint of make-up. It had either not been washed at all or washed improperly. Upon reporting all this to the attendant at the front desk, she just shook her head like, "Yes, I know; it happens all the time."
I would not recommend this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, TripOnline SA, Priceline, Hotels.com, Cancelon, getaroom.com and HotelQuickly so you can book your Glenstone Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Glenstone Hotel Gatlinburg