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“Staff was super”
Review of Glenstone Lodge

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Glenstone Lodge
Ranked #37 of 77 Hotels in Gatlinburg
Reviewed July 2, 2014

The location of the property was good. The room was outdated and old but understand they are doing a renovation. Also clean. Said I would have handicapped room but just put a chair in there. The best thing about Glenstone Lodge was the staff. Made everything enjoyable. From the restaurant people at breakfast to the front desk to the maintenance people everybody went beyond friendly!

  • Stayed: June 2014, traveled with family
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1  Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 - 487 of 1,031 reviews

Reviewed July 1, 2014

My guess is your enjoyment of this hotel may depend on where your room is located. I was on the 5th floor with a balcony and a nice view of the picturesque church across the street. My king-size room had a fireplace (although since it was summer I didn't need it) and seemed to be recently renovated. it was quiet, comfortable, and pleasant. The breakfast was fantastic.

However, friends of mine were in a different part of the hotel. Their room was a little more dated than mine. According to a posted sign the hotel is currently undertaking renovations so perhaps this will be addressed soon.

Also, no towel racks in the bathroom. A small thing, and travelling solo it didn't bother me, but if I were with a family that might be an issue.

  • Stayed: June 2014, traveled solo
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Thank lpcannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2014

We used a Groupon and got a great price. Hotel lobby and rooms are in the process of being redone. Our room was clean and comfortable, but dated. Easy walk to downtown - bit of steep climb back up though. It's on the trolley route and I'd recommend taking the trolley back. Location is near the entrance to Roaring Fork Motor Trail and the back roads to by-pass down town. Pool looked great - but was pack with kids except for early in the morning.

  • Stayed: June 2014, traveled as a couple
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Thank KellyC772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2014 via mobile

The location was about the only thing I can say was good about the lodge. The kids also liked the indoor pool

We stayed here through a Groupon as the pricing for a family of 4 was reasonable. This lodge is stuck in the 70's all the way down to the furniture, linens, and carpet in the rooms. My wife had a great experience with a cockroach our 2nd day. Beds were extremely hard, pillows were flat as pancakes. Tub didn't drain. For some reason we had half q-tips stuck in the corners of the drop ceiling tiles in the bathroom. No idea.

Breakfast is not included and is $10 per person. We had breakfast at a great pancake place just down the street and it was less expensive.

There is a sign at the front desk that says they'll be renovating and I'd like to think all of the above mentioned will be remedied once complete.

Stayed: June 2014
3  Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014 via mobile

If you have standards, especially concerning cleanliness and quality, don't stay here. If you're just looking for a bed to sleep in, and could care less about your surroundings, this is your place. I'm staying here for free for Holiday Inn's Club Vacation promo, and even that's not enough for me to stay. Heck, I wouldn't have paid the $26 in taxes if i wasnt half asleep from a long drive when i checked in.
In summary: this hotel has beds.

Stayed: June 2014, traveled as a couple
3  Thank Drew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2014

Excellent place to stay & indeed service with a smile. Accommodations were clean as a whistle & it seemed like a lot of things were new. Great indoor & outdoor pool & plenty of motel supplied towels were available so you don't have to take them from your room. Buffet breakfast was available for $9.98 & it was worth every penny & much more! Everything was great!
Single cup coffee makers in the rooms & great choice of coffee! Glass elevator takes you to the upper floors with a view of the lobby & street in front of motel. Complimentary USA Today paper supplied by the motel. And best of all the price was well under most if not all of the Upper Class motels although in my opinion this place ranks with the best of them!

  • Stayed: June 2014, traveled as a couple
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1  Thank goldwingslimjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2014

I found Glenstone Lodge on Groupon for a great nightly rate and decided to give it a try. Very positive & fun experience. Pam, at the front desk, was very pleasant and conversational. The room was appealing and decorated nicely. The beds were comfortable and slept well. The bathroom was spotless (and I'm particular about this). Good water pressure in the shower, plenty of hot water, plenty of towels, toiletries, etc. Our room had a fridge which was handy. Noise from the hallway and adjoining rooms was very minimal. The pools were clean and had plenty of seating/tables and also had clean towels available poolside. Good location - easy access to downtown/main drag. Really liked the Glenstone Lodge and will definitely be back!

Room Tip: Rooms located very close to the indoor pool might have a little noise due to pool proximity. Inquire...
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  • Stayed: June 2014, traveled with family
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Thank WarmTread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trl, Gatlinburg, TN 37738-3339
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 77 Hotels in Gatlinburg
Price Range: $115 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glenstone Lodge 3*
Number of rooms: 216
Official Description (provided by the hotel):
Glenstone Lodge features a variety of newly renovated accommodations to suit all needs and budgets. Whether it’s a large King or Double Queen room, you’ll find the space you need with a price that you can easily afford at our hotel near Great Smoky Mountains National Park. If you are planning a family vacation, Glenstone Lodge also offers large Suite accommodations perfect for the entire family. Our charming lodge is a Gatlinburg landmark located in a beautiful mountain setting along the clear and sparkling LeConte Creek in the heart of Gatlinburg. Our location allows our guests to be sheltered from the pedestrian traffic and noise yet provide the convenience of being within walking distance to downtown Gatlinburg and all the many attractions. A trolley stop is in front of the hotel for an added convenience for those who may want to visit surrounding cities. Many group planners are repeatedly placing their confidence in the Glenstone Lodge due to this ongoing commitment. ... more   less 
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Also Known As:
Glenstone Hotel Gatlinburg

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