Elk springs resort has posted altered or old images of Magic Moments cabin on their website. The images on the website show the cabin with grass and trees on either side. When we arrived we were shocked to see a privately owned, run down cabin within 15 feet of ours. The front porch was right off of the neighbors driveway and had no privacy. The upstairs bathroom leaked into the downstairs bathroom. The downstairs bathroom smelled terrible. Our last night, a brick fell off the chimney and landed between our cars!! When I called Elk Springs to report all of the issues, I was told a manager would follow up with me the next day. I still have received no phone call. The cabin is close to downtown Gatlinburg which is one of the only good things I have to say about it.
- Official Description (provided by the hotel):
- A luxury cabin resort in Gatlinburg featuring 1-7 bedroom cabin rentals with hot tubs, pool tables and home theater rooms. ... more less
- Also Known As:
- Elk Springs Hotel Gatlinburg