This place was perfect for our group of 12! Very clean and spacious! The staff was very friendly and when our hot tub wasn't working, a maintenance man was at our place to fix it within 2 minutes of my calling to report the issue. Also, our dryer belt broke and we had two loads of wet laundry. The maintenance man took our clothes and dried them for us. When we came back to our cabin that evening, there was our laundry folded neatly on the table!! Now that is customer service!! Above and beyond! Thanks so much for a great week!
- Official Description (provided by the hotel):
- A luxury cabin resort in Gatlinburg featuring 1-7 bedroom cabin rentals with hot tubs, pool tables and home theater rooms. ... more less
- Also Known As:
- Elk Springs Hotel Gatlinburg