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“Great Customer Service”

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Western Big Sky Inn
Ranked #1 of 1 Deer Lodge B&B and Inns
Certificate of Excellence
Reviewed July 29, 2013 via mobile

We were offered soap and water to wash our bikes in the morning - great thought - great customer service! The price of the room was incredibly fair. Would stay there again whenever back in Deer Lodge.

  • Stayed: July 2013
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Thank Dkinnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 - 77 of 111 reviews

Reviewed July 14, 2013

The facility is old but clean and well maintained. The owners are friendly, accommodating and very helpful. The price is right and it included breakfast. I shared the apprehension of some other reviewers when I pulled into the parking lot but my feelings were quickly dispelled.

  • Stayed: June 2013, traveled as a couple
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Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

wow finally a perfect room to overnight in. So clean & thank God no cigarette smoke like all the other places we stayed in on our long trip from Tucson, Az. to Montana. The couple that manages the motel were so very nice, professional, friendly, & polite. They told us were to take the nice walk along the river & the town's pool to swim in, etc. The breakfast they provided for us with the room was full of all the choices of what to eat. This was a real nice place & we'd give it an A plus.

Room Tip: don't worry that this wonderful & cozy motel doesn't look glitzy from the outside becaus...
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  • Stayed: July 2013, traveled with family
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Thank diane e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013 via mobile

This hotel was a bit off putting when we pulled in. The exterior is dated and lackluster. The lot was peppered with Harley's and trucks so we weren't really sure what to expect.

The rooms were clean and well maintained if a little kitschy. The breakfast offerings were not mention worthy unless your a fan of frozen waffles you toast yourself.

All that said, the customer service was 4 star. If I were passing thru Deer Lodge again I'd certainly go back.

  • Stayed: July 2013
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Thank Kimberlykate N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

When we pulled into the parking lot we were a little apprehensive. But as soon as we went into the cozy lobby we knew we were in the right place for us. We had been offered the 2 bedroom suite but on seeing the layout we decided it really wouldn't meet our needs. No problem...we took an additional room next to our friends. You can't beat the price for a spacious clean room. We had cocktails on the outside balcony overlooking the street and the mountains. Had a wonderful recommendation for dinner and a delicious breakfast with the owner. I very delightful find.

Room Tip: If you have kids, the 2 bedroom suite would be a good choice.
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  • Stayed: June 2013, traveled with friends
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Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

The room was very clean, the people friendly and a decent breakfast.
This was a jewel to find. Rates were very fair and the motel was very attractive. I have nothing but the best to say. I would recommend this to my friends.

  • Stayed: June 2013, traveled on business
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Thank RalphEvanston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013 via mobile

Stopped here on a drive across country & was pleasantly surprised with the location, service, & breakfast. We had a room with a king size bed that was comfortable & spacious. The room had two loungers with foot stools so we both could relax and the refrigerator was in a separate dressing area so we didn't hear when it cycled on. Self-serve breakfast provided bagels, bread, packaged Danish, cereal, yogurt, fresh fruit, coffee, milk, etc.-something for everyone's satisfaction. When we made the reservation, Theresa promised "you won't be disappointed" and we weren't! Nice to get away from the chains & to enjoy a smaller town rather than a big city.

  • Stayed: June 2013
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Thank Bikinglibrarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Western Big Sky Inn

Address: 210 N Main St, Deer Lodge, MT 59722-1063
Location: United States > Montana > Deer Lodge
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Deer Lodge
Price Range: $52 - $66 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Official Description (provided by the hotel):
Western Big Sky Inn is perfect for your Montana getaway. We pride ourselves in our clean, comfortable and affordable rooms as well as our friendly customer service. ... more   less 

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