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“Total ripoff. WILL NOT REFUND.” 1 of 5 stars
Review of Galaxie Motel

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Galaxie Motel
Ranked #5 of 5 Hotels in Brigham City
Lehi, Utah, United States
1 review
“Total ripoff. WILL NOT REFUND.”
1 of 5 stars Reviewed July 13, 2012

Not only is the place a dump, but they refuse to refund your money. I paid for 3 nights and found out the hard way that they will not give you your money back if you change your mind and need to leave a day early.

The manager claimed that I had to give 48 hour notice of change in plans. This is the only hotel in America that won't give your money back if you don't stay the extra nights. Best suggestion is to not stay here or only pay one night at a time. I'm have the credit card company fight to get my money back.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Ryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    3
    1
    5
    5
    7
See reviews for
7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Payson, Utah
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 21, 2011

I really can't complain about this place seeing as it had the basics of a hotel. The bed was clean and comfy, tv was pretty good and had a bathroom(kinda small). The room did smell like incense or something, which was a little overpowering. The area the motel is in seemed decent but it was a more run down part of town. I probably wouldn't stay here again.

Stayed August 2011, traveled as a couple
Helpful?
Thank dodg1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shreveport, Louisiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 28, 2011

The Motel was centrally located, easy to walk to eating and shopping. The rooms were very clean and comfortable.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DGV5358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunman, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 9, 2011

we were going to stay here for a month or two since were working in the area but when they hit us with that 1400.00a month....WOW...its not like were in the hampton....room smells its dirty...found porn dvds and seringes .....for the price you would think it would be a little......ALOT nicer...havent seen any bugs yet....it is winter though

  • Stayed January 2011, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank jeffwerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Brigham City hotels

brigham
1 review
1 of 5 stars Reviewed September 18, 2010

Its dirty, dead bugs on bathroom floof, phone didnt work until the manager poked at the line with a long stick on the pole and then it worked half the time, they offer nothing no iron or ironing board, no contiential breakfast nothing its a dive, upon check in the manager reveialed they just reopened after being shut down by the health dept, i had to stay all other motel and hotels were booked i usually stay at the howard johnson which offers everything that this getto didnt ... the galaxie is your classic meth motel .. stay at the howard johnsons or the bushnell motel or the crystal inn

  • Stayed November 2009, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank conanrune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 stars Reviewed August 10, 2010

My husband and I were driving from Oregon and needed a place to stay so I pulled up this Motel and the price was right but I told my husband you get what you pay for,we were kind of scared of what we would get and the location would be bad... It was totally the opposite when we arrived, it was a good location, the office staff is friendly, it was so peaceful and quiet sleeping,and very nice and clean the rooms are spacious, we ended up staying an extra night. I recommend this hotel to all who wants areasonable room that is worth it....... i will go back there again...

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank malias7360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
1 review
2 of 5 stars Reviewed June 14, 2010

Poorly maintained and incredibly noisy older 50's style motel. Strong smell of incense. Room was clean but obviously in need of serious maintenance work. Road noise and noise from adjacent rooms made sleep very difficult. Even the A/C was noisy so that running the fan to mask noise wasn't possible. Cannot possibly be the number 2 lodging facility in the area.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Rod47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galaxie Motel

Property: Galaxie Motel
Address: 740 South Main Street, Brigham City, UT 84302 (Formerly Passport Inn & Suites)
Location: United States > Utah > Wasatch Range > Brigham City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 5 Hotels in Brigham City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Galaxie Motel 2*
Number of rooms: 29
Official Description (provided by the hotel):
Located just off Interstate 15 in the foothills of the Rockies, perfect for your family getaway. We are located near the Great Salt Lake and offer easy access to Provo and Ogden. Truck and RV parking are available. While staying at the Passport Inn plan your adventures with free high-speed internet access, enjoy all the room amenities of home. ... more   less 
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Also Known As:
Galaxie Hotel Brigham City
Galaxie Motel Brigham City, Utah

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