It has been our worst experience in the US this year (we were in 8 different hotels). We arrived around 2:30 (June 18th) at the front desk, there were two women, one was on the phone, the other not. The one on the phone, without stopping to talk, took the sheet I had in my hands and began to read. When she hung up, she didn't look at me, she didn't tell me anything neither hello, nor good afternoon, nothing... She was looking at her computer without any comment. I told her, we asked a quiet room at a high level if possible. She replied "I have one you will not have anybody above". In fact, she gave us a room in the lower building, at the first floor without elevator (we are 64 years old both, and we were travelling for nearly one month, so with heavy luggage). When we arrived in the room we saw that we were the first in the corridor, right next to the ice and vending machines, and right above the very heavy main door of the building which was making a loud noise when it closed (it was beginning at 5:30 in the morning to 11:00 in the night !). What gift (room 150)! We have to add we had paid for a Canyon view. This room had no view on the Canyon, because there was a building hiding on the right and some trees in front of the window. We didn't say anything, we were there three nights and we didn't want to have to move and to lose time with that, but it is not the first time it is like that with Marriott (I am a member !). We thought that this woman should change of job, because at the front desk, the minimum is to be polite. The room was correct and clean.
- Official Description (provided by the hotel):
- Overlooking Arizona's breathtaking Glen Canyon National Recreation Area and the pristine waters of Lake Powell, the Courtyard Page, AZ at Lake Powell hotel is the perfect choice for business travel or a family vacation to the area. Relax in our 153 deluxe Southwestern-style guest rooms near Lake Powell, featuring free HBO, complimentary wireless high-speed internet access, luxurious Marriott bedding and an ergonomic work space. The meeting and convention space will comfortably accommodate anywhere from 4 to 400 people. Our Southwestern-themed hotel, surrounded by Lake Powell National Golf Course, is located within minutes of Glen Canyon Dam, Antelope Canyon, Wahweap and Antelope Point marinas. Take a day trip from our Glen Canyon hotel to experience the awe-inspiring sights of the Zion, Bryce Canyon, the Grand Canyon and the incredible mesas of Monument Valley. Whether traveling for business or leisure, the Courtyard Page, AZ Lake Powell has anticipated your every need. ... more less
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- Also Known As:
- Courtyard Page At Lake Powell Hotel Page
- Courtyard Lake Powell
- Page Marriott
- Page Courtyard