We Were made to wait 4 hours until we could check in so couldn't check in until 7pm because they said the room wasn't ready. We were told 1 of the 2 hot tubs was in working condition by the front desk which wasn't true, there is no working hot tub. We stayed there 5 days and on the 6thday we asked for new sheets, the office said they smelled like smoke. They then proceeded to charge my bank $150!!! and kicked us out with no refund for the rest of our stay. Here is the worst part of all this...WE NEVER SMOKED IN OUR ROOM. WE even had an ashtray on the porch, when we asked the manager to come into the room and see that there was no sign of smoke in the room she called the Police. The officer told her he didn't smell any smoke in the room but the manager continued moving forward with making us leave with no refund and charging my account. 0 CUSTOMER SERVICE NEVER BERN TREATED SO HORRIBLY IN MY LIFE. WE WILL BE SEEING THEM IN CIVIL COURT.

Rooms are terribly dated, in desperate need of reconditioning. Smelt rooms, dirty turn carpets. Lights don't work in some rooms . The first room given to us had a broken curtain that was hanging on by a thread . The replacement room given was not much better. Staff are great and service is good, but can't make up for the physical aspects of the property .There are many better options nearby .Stay away or ask for renovated room.

Nice location, clean hotel staffed with friendly people. Easy access to many restaurants and close to area attractions that are amazinly beautiful and a must see. Looking forward to making another visit in 2019.Loyal-Lloyd