I am to check in tomorrow night..only to find out the travelodge has closed and did not notify any reservations. I reserved room 2/2/19 for 5/17/19 stay. Tried and call 5/16 and no answer. Hotel is closed. What!, What do I do? I am traveling my once a year vacation. Thank you travelodge for ruining my vacation.
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We Were made to wait 4 hours until we could check in so couldn't check in until 7pm because they said the room wasn't ready. We were told 1 of the 2 hot tubs was in working condition by the front desk which wasn't true, there is no working hot tub. We stayed there 5 days and on the 6thday we asked for new sheets, the office said they smelled like smoke. They then proceeded to charge my bank $150!!! and kicked us out with no refund for the rest of our stay. Here is the worst part of all this...WE NEVER SMOKED IN OUR ROOM. WE even had an ashtray on the porch, when we asked the manager to come into the room and see that there was no sign of smoke in the room she called the Police. The officer told her he didn't smell any smoke in the room but the manager continued moving forward with making us leave with no refund and charging my account. 0 CUSTOMER SERVICE NEVER BERN TREATED SO HORRIBLY IN MY LIFE. WE WILL BE SEEING THEM IN CIVIL COURT.
Rooms are terribly dated, in desperate need of reconditioning. Smelt rooms, dirty turn carpets. Lights don't work in some rooms . The first room given to us had a broken curtain that was hanging on by a thread . The replacement room given was not much better. Staff are great and service is good, but can't make up for the physical aspects of the property .There are many better options nearby .Stay away or ask for renovated room.
We are very sorry about your experience here at Travelodge in Page, AZ. We are thankful for your input so we can take it up to are manager for her to over view to improve are hotel sorry again and we hope you had a safe trip on your journey.
Nice location, clean hotel staffed with friendly people. Easy access to many restaurants and close to area attractions that are amazinly beautiful and a must see. Looking forward to making another visit in 2019.Loyal-Lloyd
Thank you for giving the time to write a review about Travelodge in Page, AZ. We are happy to know that your experience here was wonderful and for the rest of your trip. We use all reviews to try to make better for all are future guests.
I stayed at Travelodge, Page AZ, when I visited Antelope Canyon and Horseshoe Bend.
Our room is clean and spacious with electric kettle, coffee, tea, refrigerator, and even microwave oven. Beds and pillows are comfortable.
What we like most during our stay in Travelodge was breakfast. Fresh bagel was gorgeous. Breads, cornflakes, juices, boiled egg were good quality.
I recommend this hotel for those of you who plan to visit Antelope Canyon, Lake Powell or Horseshoe Bend in AZ.
Thank you very much for your time in writing a review about are hotel Travelodge in Page, AZ we are happy to here your experience here with are clean rooms and all appliance and wonderful breakfast. We hope the rest of your trip was just as amazing.
Stayed for a week, staff was friendly and they allow dogs. My 95 pound Doberman liked it! Had breakfast there every day I was there. Bagels, fruit, toast, french toast, cereal,and hard boiled eggs were the only selections.
Thank you for taking the time write a review about are hotel here at Travelodge in Page, AZ. Heart warming to know that your Doborman liked the stay as well and we hope your both had a safe trip home.
