First the cabin we had was nice and plenty of room for my husband and I. We reserved a cabin for 3 nights left for 3 nights to stay at the KOA on the East side and then back for 1 night before heading out. Good location and very close to the bathrooms/laundry both of which were very nice and clean. We always had hot showers. Also great location on the West side. First night was fine second night....not so good. We were in a section where 5 cabins are in a little cove all together. All of the other cabins next to ours were rented out by the same family. About 11:30pm they came back to camp and were drinking. All of them (at least 15-20) were very loud, yelling, singing, generally just acting stupid drunk and obnoxious. We could not find the number to call the owners and because we were seriously outnumbered and had no idea how a large group of severely intoxicated people would react to us confronting them we just dealt with it...we were up from 11:30 until 3:00am. Then about 5:30 am one of them tried to break into our cabin. He was so drunk, he didn't know which cabin was his. Thankfully he was so drunk my husband just pushed him back off our porch and told him he had the wrong cabin. Needless to say, it was unsettling. It was just frustrating that people knew we were in the cabin and were so inconsiderate. We hiked all that day, were up most of the night and HAD planned for an all day hike the next day. We did go to the office the next day and the lady running it gave us that nights fee back which was good. The family left the next day and the next night was fine. Fast forward to later in the week when we returned for 1 night. A different lady checked us in she told us the amount due and I let her know that we paid for everything when we checked in earlier in the week. She said it wasn't marked and she would check with the other lady running it (I do not remember the name). We get to our cabin and a few minutes later the lady comes to the cabin telling that no she never charged us. I let her know that she absolutely DID charge us. We went back and forth and she was very insistent that she didn't because she didn't mark it on her paper. As we were going back and forth a young guy comes up on an ATV with a signed receipt in his hand showing that she DID charge us. She just said, oh I guess I did charge you and got in her car and drove away, no apology, no saying my mistake etc. it would have been nice for her to at least say she was sorry. Not sure if we would return, that last incident just left a bad taste in our mouth. Facilities were fine, and I am sure our issues were the exception and most never had a problem there. Just make sure you hold on to your receipt!!
- Also Known As:
- Glacier Campground Hotel West Glacier
- Glacier Campground West Glacier, Montana