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“Wouldn't stay there again.”

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Glacier Highland Resort
Ranked #5 of 6 Hotels in West Glacier
North Carolina
Level 4 Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Wouldn't stay there again.”
Reviewed August 14, 2007

We stayed here two days beginning 7/11/07. From the street the motel looked OK. However, it actually had a lot of short comings.

The rooms did not have A/C, and don't don't let anybody convince you that you don't need A/C in Glacier. Day time tempatures in West Glacier were in the high 90's, and didn't cool off to a comfortable sleeping tempature until after mid-night.

The motel was next to the highway and large trucks passing during the
night were very loud. Also, the train tracks are directly accross the
highway, and trains came by all night long. Perhaps the noise wouldn't have been so bad if the room had A/C and you could close the window.

The bed was very hard. If I slept on my side my arm that was down would go to sleep. Also, the pillows had plastic covers under the pillow cases. The plastic crinkled at the slightest movement of your head.

There was no dead-bolt lock for the door nor a safety chain latch.

There were no phones in the rooms. On the second evening of our stay I went by the office to see where the ice machine was, and the desk clerk said "you son called yesterday. Said it was not an emergency."
I wonder when or if I would have gotten the message if I hadn't gone by the office.

The shower had a heavy dark black shower curtain. When you closed the
curtain to shower there was hardly enough light to bathe by. Kind of creepy.

We killed two spiders in the room. I suspect that people leave the room door open sometimes to get cross ventillation, and the bugs come
in.

There was no ice machine on the premises. However, if you walked accross the street to the motel gift shop they would give you a 1/2 bag of ice.

Needless to say our experience was such that we would not stay in this motel agin nor we recommend it to anyone else.

  • Liked — Location.
  • Disliked — No A/C.
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Elonole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Holland, Ohio
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 2, 2007

My husband and I visited GNP for our 25th Wedding Anniversary and pulled up to Glacier Highland Resort and requested a room. The very friendly lady at the desk offered us the only room left at the time, a nice, clean, large room located in the building upstairs from the office and directly on the road and across from the railroad depot. After visiting the newly-remodeled room, we decided we wanted something more secluded instead. (Besides, the jacuzzi was out of order) Fortunately for us, as we pulled away, the desk lady called out to our car that she had just had a cancellation and the room in the unit up the hill had become available.

The charming room we stayed in was in a separate building from the office and carved out of a hillside as another person on this post has mentioned. It was off the highway as opposed to the earlier room we had looked at, so we didn't have to worry about traffic noise directly outside our window. We did, however, hear trains pass by, but not loudly enough to wake us in the night.

The hotel unit we stayed in was rustic-looking with log exterior somewhat reminiscent of National Park lodges, albeit much newer and plainer. I liked being able to back our car up to our room and the two outdoor chairs and table made it easy to relax and enjoy the view and quiet of the mountains instead of the highway.

The roomy interior looked like an bright old hunting lodge with rustic pine furniture and the most comfortable leather chair (with ottoman) I have ever sat in. Nice touches such as the cream-colored chenille bedspreads, homemade curtains with pine cornices, & mirror embellished with local ranch branding irons were charming and clean as was the rest of the room. The bathroom had shiny, brand-new linoleum, but no electrical outlet. A box fan, provided in lieu of air-conditioning, served us fine, since Montana nights are cool and that was the only time we were in our room. Besides, I prefer listening to crickets ran than the hum of an air conditioner. Satellite TV was provided, but no instructions were included with the two remote controls for those of us unfamiliar with such.

We enjoyed breakfast at the restaurant which has a nice souvenir shop, with plenty of books for sale, as well. (In the railroad depot across the street is a not-for-profit bookstore, too) Ice is provided in bags, free of charge, to resort guests from the restaurant location. This resort is definitely well-maintained, and evidence of the owner's efforts is visible in new construction, including new hitching post-style lamp posts and landscaping.

Our cell phone signal, via AT&T was nonexistent, but that was part of the charm of our location, directly past the entrance to West Glacier. For those of us unwilling or unable to pay the prices to stay within the Glacier National Parks lodges, Glacier Highland Resort is a well-maintained, pleasant, relaxing, & budget-minded alternative.

Stayed July 2007
Helpful?
4 Thank Kellie_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinley Park, Il.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 30, 2007

great place to stay. can't beat their location.mountain view out our window was great.Tillie is a marvelous person and very helpful. The huckleberry pie was wonderful. BUT !!!!!!! the trains were VERY loud. WE went to the store and got ear plugs so we could sleep.WE were in Room 33and think that other rooms may not be so loud.Even without AC we were comfortable at night with just a fan.100 degrees, is not normal for them. WE would stay again. Clean and nice. Pat Tinley Park,Il.

  • Liked — location
  • Disliked — Train noise and traffic noise
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank patty325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, OH
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 29, 2007

We stayed at Glacier Highland Resort for five nights. We had no choice; we had booked late and everything else was full. After experiencing GHR, I can understand why it still had vacancies. The hotel is located directly across from the train station and there is a good deal of train noise. It's not awful, but you will certainly hear trains. The rooms are basic: no phones, no air-conditioning (it was in the nineties while we were there), little light. The room was in poor condition: we could not open the back windows because the screens were broken, the electrical socket in the bathroom was unreachable, the window shade was broken, and overall the room was dirty and stuffy. The hotel's office was closed for most mornings until after ten o'clock, there was no schedule of office hours, the pay phone did not always work, and the ice machine was broken. The most serious problem, however, was the staff. The people were unfriendly, unhelpful, and unprofessional. The office staff was condescending and patronizing and the restaurant staff was rude and inattentive (after being kept waiting for nearly 20 minutes while the waitresses chatted with one another, we got up and left). If everything else in West Glacier is full, I would suggest trying to find a place in one of the towns 5-8 miles away rather than staying at Glacier Highland Resort.

  • Liked — Leaving it
  • Disliked — Staff
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Hikergirl12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Glacier hotels

illinois
Level 5 Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 21, 2007

This is a basic property with restaurant, gas station, and Amtrak Station across the street. Hot tub was broken and no phone in room. Had rustic log furniture with decent bed. Convenient for driving to Glacier Park. Not as pricey as staying in the park.

  • Liked — Location and availablity of food without driving any further
  • Disliked — No phone and lights in room dim
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank claraIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 21, 2007

We stayed here one night in a large room that was handicap-accessible. There was a lot of space with a large bath but we don't know if all rooms are like this. it looked newly refurbished and had a very comfortable, firm bed and was the least expensive room of our week long trip. It was the a good value particularly compared to the prices we paid for lodging on the east side of the park.
It had a television but no air conditioning. While I suspect this may not usually be a problem, the highs were in the 90s during our stay and the room was very warm. We had a room fan which helped a lot but we had to keep the window open to pull in the cool night air (otherwise we would have just been blowing around the hot air. This meant that we got all the highway noise and all the train noise which made for disrupted sleep. We did close the window the next morning and it would have been very quiet with the window shut. If the weather had been more cooperative, we would have had a very pleasant stay.

  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Persim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grayslake, IL
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 17, 2007

Joe and his staff couldn't be nicer...the rooms were clean and comfortable. Nice view of mountains...loved staying across of AMTRAK depot...fun watching people come and go. The food in restaurant was always good. Small town atmosphere...friendly people...will stay here everytime I come to West Glacier!
Very convenient when you travel by train...just walk across the street. Hate to give such a good recommendation...don't want too many people to know about this gem!

Linda Carfagnini
Grayslake, IL

  • Liked — location
  • Disliked — nothing
  • Stayed September 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank L.Carfagnini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glacier Highland Resort

Property: Glacier Highland Resort
Address: Box 397, West Glacier, MT 59936-0397
Location: United States > Montana > West Glacier
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #5 of 6 Hotels in West Glacier
Price Range (Based on Average Rates): $
Number of rooms: 33
Official Description (provided by the hotel):
Glacier Highland is a rustic style motel in West Glacier, located across from the Amtrak train station at the West entrance to the Glacier NP, with gorgeous, sweeping mountain views. We have 33 different units with Internet access, satellite television and more. If you are looking for a quaint and high quality restaurant in West Glacier, MT that serves breakfast, lunch and dinner, you will find that on site as well. We are also a hub for fuel, toiletries, clothing and essentials of all kinds, thanks to our convenience store and gas station in West Glacier, MT. ... more   less 
Also Known As:
Glacier Highland Hotel West Glacier
Glacier Highland West
Glacier Highland Resort West Glacier, Montana

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