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“clean rooms & great staff”

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Holiday Inn Express Silver City
Ranked #4 of 9 Hotels in Silver City
Certificate of Excellence
Calgary, Canada
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“clean rooms & great staff”
Reviewed July 16, 2014

Stayed here 4 nights in June & will be back for another 4 nights in July. Renos going on & a swimming pool going in but rooms remain quiet & comfortable. Nice breakfasts are laid out each morning - bacon, sausages, eggs, yogurt, cereal, eclairs, pancakes, etc. Friendly staff. Free bottled water. Close to Wal Mart & right on one of the main drags in Silver City. Small library of paperbacks, compact exercise room with some nice equipment like treadmills. Will be expanded & even nicer once renos are complete. Recommended.

Room Tip: one room has a balcony if you want to take in the morning sun before it gets too hot - would also be...
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  • Stayed June 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Murr72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review, July 21, 2014
Thank you for such the kind review. We appreciate your positive feedback as we strive to make our property even better during our renovations. We look forward to seeing you later this month where all of our rentable guest rooms and suites will be 100% remodeled and the last 10 under construction will be done by August!
Brent Steinberg
Asst Gen Manager
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163 reviews from our community

Traveler rating
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    65
    31
    9
    5
See reviews for
40
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Albuquerque
Level Contributor
65 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 6, 2014

We stayed here for the 4th of July holiday and it's in the process of being expanded and renovated. We had a King Suite and everything was new - fresh paint, new carpet, new furnishings, fabrics, etc. The room was so comfortable and pretty!

Room was spacious and had a microwave and refrigerator. Bed was very comfortable and linens were nice and soft. Internet worked perfectly. Hot breakfast was great.

Hotel is located a bit out of town so you do have to drive to all the restaurants, shops downtown, but it's not far and worth it to enjoy the amenities of this newly renovated HIE. Very close to chains, e.g. Walmart, Albertson's, etc.

Best thing about this hotel is the service. Staff is so friendly and goes out of there way to make you feel welcome and appreciated.

One tiny thing - this is a pet friendly hotel and we brought our dog. There were several empty lots nearby to walk him, but there's not a lot of space to sit outside and relax. A couple of benches in front of the building, but that's it. I'm assuming when the expansion is complete there will be more landscaped area to sit outside.

Will definitely stay here again and recommend it to others!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbr0wn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review, July 7, 2014
Thank you so much for your review of the property. I am glad to know that our remodeled rooms are meeting our guest expectations. When our renovation and addition are completed there will be more area around the property that is pet friendly. We look forward to your return to our hotel.

Thank you,
Michelle Carrillo
General Manager
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Chicago, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 4, 2014

Stayed at this HIX last fall. At that time was sorely in need of update. We had the same room and this time the sheets have been updated (no longer thread bare), bathroom was updated (small but adequate and clean, great shower). I'm sure drapes and bed skirts will be updated soon. This will be a fine property when construction and updating of all rooms is complete. Just hope the new windows will be able to be opened so some of that clean/cool (at night) Silver City air can come in. Millie and Bret are great.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank njmonst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review, June 5, 2014
Thank you for taking the time to write kind words about our property. We are glad you enjoyed your stay here in Silver City and noticed the upgrades! You are correct, we will have all new furniture, bed skirts, mattresses, lights, etc. in all rooms finished by the end of July! We hope to see you again on your next trip to Silver City!
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Kingman, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2014

Very friendly, accommodating staff. The clerk who checked us in had formerly lived in our home town, and we had a nice talk about mutual friends. We stayed two nights. Nice clean and spacious room. Excellent beds. Delicious breakfast. Quiet property. Everything we like when we travel.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review, May 29, 2014
Thank you so much for your review of our hotel. I am glad to hear you had a pleasant stay. It is such a small world when in a different state you find someone with something so unique in common. I do hope that you will be able to return and enjoy Silver City and the Holiday Inn Express again.

Sincerely,
Michelle Carrillo
General Manager
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Southern California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2014

Stayed with the wife for weekend Graduation. This hotel is the best of the bunch in Silver City. The staff was very helpful, originally only able to get one night but staff found a cancellation and got us a second night. The rooms were spacious, with a desk & chair, lazy boy chair vanity bench, plenty of seating. Bathrooms were clean and updated, and they have a free breakfast that includes eggs, sausage, fruit and juice. There is also free WiFi for guests. They have a fitness center with treadmills only. They're located in a quiet area with a Wendy's next door. Best value in Silver City.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ogwhitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review, May 18, 2014
Thank you for taking the time to let us know how we are doing. We are glad you had a great stay at our property this graduation weekend! We invite you to come back on your next trip to Silver City and enjoy our new enlarged fitness center, fully renovated rooms and outdoor pool and patio area later this fall.
Sincerely,
Brent Steinberg
Assistant Manager
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Howell, Michigan
Level Contributor
123 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 27, 2014

Was treated very well by staff. Millie was exceptional and helpful. The hotel is going through some updating now. Progress is quick and I'm staying in a new room. Very nice and clean! They are adding more rooms, pool and new fitness area. Will stay here again while visiting Silver City. Great location.

Room Tip: Get a room on the third floor for quiet nights.
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHHC, Hotel Management at Holiday Inn Express Silver City, responded to this review, April 30, 2014
Dear Gary P,

Thank you for sharing your wonderful experience with us. Your feedback helps us know how we are maintaining our standards and how we can improve. We are grateful to hear that you enjoyed your room and our staff during your stay. We too are excited about our new renovation! Thank you again, and we look forward to seeing you the next time you are in Silver City.

Sincerely,
Hotel Management
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Denver, Colorado
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 17, 2014

As motels go, this was just OK. Our experience was entirely different from other reviews. We arrived late and checked but wanted to get to a restaurant before it closed, so we did not check the room. We had asked for a top floor room away from the elevator and we were given a 1st floor room. We asked to change to the top floor which was done reluctantly. When we returned from dinner about 9:30 pm we unloaded and went to our room, only to find it was right next door to the elevator with 2 queens. We returned to the desk and asked for a room away the elevator with a king as we had originally requested. We were informed there were not King beds because they were remodeling (we think most of the motel was being remodeled at once). The desk clerk hadn't bothered to tell initially that there were no kings available. While there was nothing she could do about that, we could at least been told when we checked in with a "sorry but we were unable to meet all of your request". Of course they were unable or unwilling to fulfill any of our request. We had stayed at Holiday Inn Expresses in the past, but they never seem to be able to fulfill our request. Unfortunately there is very little choice in Silver City.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review, April 19, 2014
I am sorry to hear about the issues with your stay. I thank you for providing your feedback to us as it helps us to make changes and train the staff for the future. We currently have about 20 rooms down at a time for remodel which can make for unforeseen circumstances. In our remodel plans, we are changing the entire third floor to King bed rooms to make sure our business and leisure guests have quiet and comfortable rooms.
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Additional Information about Holiday Inn Express Silver City

Property: Holiday Inn Express Silver City
Address: 1103 E Superior St, Silver City, NM 88061-7730
Phone Number:
Location: United States > New Mexico > Silver City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Silver City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Silver City 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Silver City, New Mexico is near Historic Downtown Silver City with it's restaurants, galleries and shopping. The Gila National Forest and Wilderness areas, Gila Cliff Dwellings National Monument, City of Rocks State Park, Faywood Hot Springs, Glenwood Catwalk Recreation Area, Chino Mine, Tyrone Mine and the WNMU Campus are within easy driving distance. Tourist and real estate relocation information are available in our lobby. The goal of our hotel is to provide our guests with an inviting, comfortable and safe atmosphere that exceeds expectations. We will do this by providing both our guests and our employees with a positive experience while maintaining our honesty, integrity and love for what we do. Hotel features include complimentary Express Start breakfast and free local phone calls. Visit Silver City, NM and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Silver City Hotel Silver City
Holiday Inn Silver City
Silver City Holiday Inn

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