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“Just okay--Not great” 3 of 5 bubbles
Review of Holiday Inn Express Silver City

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Holiday Inn Express Silver City
Ranked #4 of 9 Hotels in Silver City
Certificate of Excellence
detroit
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just okay--Not great”
3 of 5 bubbles Reviewed August 19, 2013

I've stayed at many Holiday Inn Express hotels for business. This one by far was just okay. The lobby had a wonderful welcoming smell. The decor in the lobby was very nice. The staff were all very pleasant and most helpful. The breakfast was nice and the dining area was well kept. The room however is a different story. The smell of mildew overwhelmed my room. I went out and bought a can of air freshener just so I could bear it. The sheets and bed skirt were crumpled. The linen just didn't look fresh. The shower was just horrible. The shower head needs to be replaced. There was nothing special about this room. It really needs to be updated.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alissa m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review, August 21, 2013
Thank you so much for taking the time to review our property. It means a lot to us to hear the feedback our guest have in order to make your next stay even better. I am glad to hear that the staff was friendly and that you enjoyed the breakfast area. I do apologize for the condition in which you found your room. We do strive for cleanliness knowing we are an aging property. However please note that this Fall we will be starting an expansion and renovation. This will include the addition of an outdoor swimming pool, a grilling area, a fire pit, and an expanded fitness center. This of course will lead to the renovation of our current facilities. This means new furniture, new bathroom fixtures, and upgraded paint and carpet.

I do hope you will join us in the future to experience our new look.

Thank you,
Michelle Carrillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
    52
    64
    30
    9
    5
See reviews for
39
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29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Maryland
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Stayed at the Holiday Inn Express for a five-day bike race.. one of the biggest annual events in the small town of Silver City, NM. Everything is relative, so for the area and what I saw driving around, I would say the Holiday Inn Express is probably the nicest place to stay, in terms of amenities and upkeep. It's off the local highway and when you're out in a small rustic town for a big sporting event, you need proximity to grocery stores, the Walmart, and gas stations. Holiday Inn is perfectly located for that. In the town itself of Silver City, there were a couple of older hotels which might have had some charm but for me, traveling on my own, I wanted the bright lobby lights, ice machine for the cooler, open and free parking lot and a place with a fitness center, and Holiday Inn had it all. The hotel even had the results of the bike race posted in the entry hallway.

Downside, no outdoor pool (and it was hot and sunny enough to have enjoyed one) but management told me they are breaking ground and plan to have a pool completed by 2014. Small but adequate fitness room.. Guest Room was very clean and well maintained, nice free breakfast set up, which was well attended.

All in all, Ok and convenient. The rates during my stay were a bit higher than average because of the riding event and hotel demand in the area.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travelr101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review, July 10, 2013
Thank you so much for taking the time to review our hotel. It is great feedback that we are able to understand what the traveler is in need of. Please know that along with the addition of the pool and other outdoor amenities we will also be expanding the fitness area as well. I do hope that this will be available for you next year during our Tour of the Gila.

Thank you,
Michelle Carrillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed June 11, 2013

Stayed one night here recently. Very good clean business type hotel in Silver City. Good breakfast, quite & comfortable sleep would stay again for sure what it looked like. Enjoyed the included breakfeast & free bottles of water by the door.

Room Tip: All rooms appear to be good as off busy streets. Highe rooms might have a view but never really look...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PHOENIXFISHGUY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review, July 10, 2013
I am delighted to know that you enjoyed your stay. Thank you for taking the time to review our hotel. In the last quarter of this year we will be breaking ground on an addition to the hotel. As well we will be expanding our amenities to include an outdoor swimming pool, a grilling area, a fire pit area for star gazing and other fun evening activities. We also will be remodeling the complete property and expanding the fitness center. I do hope you will come back to stay with us, whether it be for business or pleasure.

Thank you,
Michelle Carrillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Payson, Arizona
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed June 1, 2013

There are some very positive features at this Holiday Inn Express. It is located several hundred yards off the highway so there is no traffic noise, the rooms are clean and the beds are comfortable, the staff is friendly and helpful, and the breakfast is a cut above average. But there are also negatives. The walls are thin so you hear conversations in the next room, some rooms don't have microwaves or refrigerators, and there is no pool or spa. All in all it adds up to a pretty average stay.

Room Tip: Ask in advance for a room with microwave and refrigerator if it's important to you.
See more room tips
  • Stayed May 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stilltraveling65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review, June 11, 2013
Thank you so much for your review of our hotel. I am glad to hear that we had some great qualities you enjoyed. Please note that we will be going through a 100% renovation of our property and an addition of twelve rooms and a swimming pool. I do hope that you will be able to come back and visit our property again when we have completed our renovation. If you have any other concerns please feel free to contact me at anytime.

Michelle Carrillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

The Front Desk staff went out of their way to accomodate our needs. We spent two nights there and toured the surronding area. WiFi worked without a hitch. Breakfast was plentiful and with a nice variety. Our room was clean, but the bathroom floor was missing some grout around various tiles. Not a large problem, but it needs to be repaired. All in all, a very nice property for a town of only around 10,000 people.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

Small hotel but nice place. We stayed on the second floor and found that where ever we parked there was a staircase nearby to the parking lot which made getting in and out of the hotel easy. The breakfast was awesome and it changed up a little each day (we stayed two nights). Clean rooms and the shampoo/ Conditioner was bath and body works (made my hair soft).
Overall, good experience.
PS the Wendy's was not so good, they have issues, stay away from there.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

This motel provides a great value. The rooms are neat and clean plus the service is outstanding. The front desk personnel are efficient and pleasant. The great everyone who passes the front desk and give personal attention to each individual.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Doug G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Silver City

Property: Holiday Inn Express Silver City
Address: 1103 Superior Street, Silver City, NM 88061
Phone Number:
Location: United States > New Mexico > Silver City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Silver City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Silver City 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Silver City, New Mexico is near Historic Downtown Silver City with it's restaurants, galleries and shopping. The Gila National Forest and Wilderness areas, Gila Cliff Dwellings National Monument, City of Rocks State Park, Faywood Hot Springs, Glenwood Catwalk Recreation Area, Chino Mine, Tyrone Mine and the WNMU Campus are within easy driving distance. Tourist and real estate relocation information are available in our lobby. The goal of our hotel is to provide our guests with an inviting, comfortable and safe atmosphere that exceeds expectations. We will do this by providing both our guests and our employees with a positive experience while maintaining our honesty, integrity and love for what we do. Hotel features include complimentary Express Start breakfast and free local phone calls. Visit Silver City, NM and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Silver City Hotel Silver City
Holiday Inn Silver City
Silver City Holiday Inn

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