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“Great Experience”

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New York Marriott at the Brooklyn Bridge
Ranked #13 of 72 Hotels in Brooklyn
Certificate of Excellence
Connecticut, USA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great Experience”
Reviewed August 24, 2007

We booked the Brooklyn Bridge Marriott because we couldn't find a room in Manhattan, and because we have friends in Brooklyn. We were ever so pleased - this is a top notch, cosmopolitan, excellent hotel in a great location. One day we walked across the bridge to Manhattan, a lovely view and easy walk. Mostly, though, we explored Brooklyn, which has a lot to offer. Good restaurants, music scene, great neighborhoods, and the promenade, which we have all seen in so many movies (it's that waterside walkway that looks over to lower Manhattan). The hotel staff and service were great, which is par for Marriott. Our room was brand new (we learned the new wing, a twin of the original hotel, was just added a few months ago), comfortable, and featured a state-of-the-art set up for computer hookups that looked like the easiest I have ever seen. There was also an i-pod compatible clock radio. Bed fantastic. All in all, a really good hotel in an interesting and convenient location. Brooklyn is cool!

  • Liked — Location.
  • Disliked — N/A: no negatives
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank martyjoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cranston, R.I.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 19, 2007

All I can say is a super clean new place that was a dream to stay at in the city of Brooklyn. 1 Block away from the subway. Close to the city and coney island. GREA GREAT GREAT !!!!! Stay here and you will be happy !!!

  • Liked — Clean
  • Disliked — I got too full on the breakfast buffet in the morning..lol
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank MrDePalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2007

While many hotels in NYC seem to be complacent about booking your business, with the thought of, "if it is not you, it will be someone else ", the Marriott New York at the Brooklyn Bridge really does care and wants to make your stay and/or event a success. These folks go above and beyond with the type of customer service that surpasses some 5 Diamond properties. Everyone from the front desk staff to the Conference Service staff to the banquet staff to the sales team and the General Manager are there to make sure that they meet and exceed your expectations. If you are planning an event in the NYC area, I would highly recommend looking at this property as an alternative to Midtown for a truely wonderful experience that will exceed your every expectation.

  • Liked — Frienliness of staff!
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank lililolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 8, 2007

The Marriott at the Brooklyn Bridge is a beautiful hotel right in the middle of busy Brooklyn. The lobby is grand, the room was large and comfortable, check in was a breeze. The staff was very friendly and helpful with directions, etc. The parking was pricey ($23 per day during the week....but everything is pricey in NY).

  • Liked — Location and ambience
  • Disliked — pricey parking
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LinMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 24, 2007

this hotel was amazing from the moment we entered the beautiful reception area,we were taken up on the escalator to a large reception area, We stayed in a lovely room with a view of brooklyn bridge,The room was gorgeous,the oh so comfortable bed,the plush towels in the bathroom and those little touches that make you feel welcome,We stayed here during Thanksgiving and the hotel was really busy.This did not phase the staff,everyone of them was helpful,friendly and so efficient,The archive restaurant/bar had good food,good beer, good ambience and this made everyone who visited while we were there,comfortable,I would recommend that if you plan to stay i n the area, you try here, you will be welcomed , with open arms as if you were an old friend

  • Liked — the way we felt so welcomed by the staff
  • Disliked — there was nothing not to like
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jbritishtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 24, 2007

This is the second time my family has stayed at the Marriott Brooklyn Bridge. The first visit, we ordered room servce with ice cream, recived the order an hour later after calling back (said it would be delived within 30 min). When we did get our ice cream, there were no spoons. After calling a manager, we had to wait an additional 30 min to get spoons.

We returned to the hotel a week later (21 July) and again ordered room service with along delay for a simple ice cream order (an hour wait). The only time room service is good is for breakfast when the delivery time is guaranteed or the order is free.

In addition to the poor room service, the hotel house cleaning did not service our room the last night. After calling down to the front desk at 5:30 that afternoon about not having a cleaned room, the front desk said that they would send someone up right away. We left for dinner and returned at 9:30 to a still uncleaned room. The hotel front desk said that they would send up clean towels for us, but they never arrived.

Stayed July 2007
Helpful?
4 Thank Washington_DCJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west hills, ca
Level Contributor
531 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
Reviewed July 13, 2007

Stayed here one night pre cruise 7/4. Took a car service from JFK. Handled our own bags, you must go up an escalator to check in. The valet dude gave an excellent recommendation for dinner, Henrys End, we enjoyed. We were able to walk to Brooklyn Heights, a very charming neighborhood and see the fireworks at the Brooklyn Promenade, There are numerous restaurants in the area and several markets. Our room was average, but we found the staff very helpful and friendly. It was easy to get a car service to the port the next day. I would recommend this hotel very highly for an alternative to Manhattan. I got an excellent AAA rate of $200.

  • Liked — Location
  • Disliked — Nothing
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank jfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New York Marriott at the Brooklyn Bridge

Property: New York Marriott at the Brooklyn Bridge
Address: 333 Adams St, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Brooklyn
#6 Business Hotel in Brooklyn
#9 Family Hotel in Brooklyn
#9 Romantic Hotel in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New York Marriott at the Brooklyn Bridge 4*
Number of rooms: 665
Official Description (provided by the hotel):
The New York Marriott at the Brooklyn Bridge, is the ideal choice among Brooklyn, NY hotels for business or leisure travel. The hotel's luxurious and recently renovated accommodations boast a relaxed but modern atmosphere with state-of-the-art amenities. ... more   less 
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Also Known As:
Marriott New York At The Brooklyn Bridge Hotel Brooklyn
New York City Marriott
Marriott Brooklyn Bridge
Brooklyn Marriott

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