Stayed here in March for a nephew's wedding. My wife and sister in law come to Brooklyn and New York in general 2-3 times a year. This place had good reviews so we decided to spend less money for more space and parking which is what this Brooklyn hotel has to offer.
Easy to find parked car and went right in. Mike at bellstand was courteous and friendly to us. Helped us to the front desk and was very polite. At the desk itself Mary was sweet and helpful as was Nick very nice to us and asked questions about our trip in from Maine. Even put us in the vip area of the hotel so we could use the vip lounge which I'll get to later. Room was easy to find clean too.
The room itself probably needs updating. Almost all the furniture was nicked and dinged and the bathroom was very worn looking for a Marriott Hotel. And vent was dusty and the toilet looked off like it just gets wiped down not cleaned. Bed was so comfortable and never heard any other people very quiet which for New York is almost unheard of.
We went to check out the vip lounge on our first night in Brooklyn and the view was amazing. They had little pizzas and they were so good as were the red velvet cupcakes. The view is great you can see whole city. We asked about getting chips for the onion dip and that's where the gentleman who was the waiter in the vip lounge Don started complaining that the chef doesn't give him the food people want and leave him with bagels and tortilla chips instead of potato chips and he was very negative and mean. We had with the hotels restaurants breakfast next morning. Omelet cook was so nice and courteous. But we had to be reseated as the table was close to kitchen and they were playing rap music very loudly and kept hearing the n word along with a lot of other profanity in the rap music and also the conversations going on back there it was very unprofessional the music was way too loud and very offensive. Also asked for a latte and our server think his name was Cabb said machine was broken and they couldn't make them. I eventually went over to the Starbucks in the lobby and got my own. Breakfast was good overall but high priced
We were leaving to go out and Jose the bellman was so nice and thoughtful. Called us a cab showed us on a map exactly where we wanted to go in the village and even offered suggestions for dining. Great asset to hotel and kept telling us to be safe and have a nice day.
Overall not a bad hotel good for the money too.
- Official Description (provided by the hotel):
- The New York Marriott at the Brooklyn Bridge, is the ideal choice among Brooklyn, NY hotels for business or leisure travel. The hotel's luxurious and recently renovated accommodations boast a relaxed but modern atmosphere with state-of-the-art amenities. ... more less
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- Also Known As:
- Marriott New York At The Brooklyn Bridge Hotel Brooklyn
- New York City Marriott
- Marriott Brooklyn Bridge
- Brooklyn Marriott