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“Horrible costumer service”
Review of Phoenix Hotel

Phoenix Hotel
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Phoenix Hotel
Ranked #47 of 57 Brooklyn B&B and Inns
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Horrible costumer service”
Reviewed May 31, 2014

I came all the way from pa to stay here, I'm 20 years old while I was talking to them they was laughing at me. They wouldn't give me a room they claimed I had to be 21 I used to always stay there before all of the sudden they didn't let me. I asked to speak to the supervisor and they didn't let me don't go there !!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Sarafayima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 reviews from our community

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    3
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Rating summary
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
Harrisburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2013 via mobile

Love my Chinese staff they are awesome and so friendly and helpful !!!! Stay every time im in New York. In an good safe area right on the corner conveient to train's. Greeted with a warm welcomeing smile

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rebeccaface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 11, 2013 via mobile

Cigarette burned furniture and bedding. Dirty. Noisy. Scary men all over and drunken bums. Staff is extremely rude and useless. This place is a joke. They respond to all these posts saying the customer has the wrong place. No this is the Chinese owned sunny 39 hotel 517 39th street. It is a nightmare!!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Hustlehardmami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Phoenix Hotel

Property: Phoenix Hotel
Address: 517 39th St, Brooklyn, NY 11232-3001 (Formerly Sunny 39 Hotel)
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #47 of 57 B&Bs / Inns in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Phoenix Hotel 2.5*
Number of rooms: 35
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