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“Poor customer service”
Review of Viva Toro

Viva Toro
Ranked #1,762 of 5,532 Restaurants in Brooklyn
Cuisines: Mexican
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed March 3, 2013

I went there with my friend girl because she had some other friends that had been there and heard it was a fun place. We weren't acknowledged when we entered so we walked upstairs and asked a waitress if the mechanical was operable. She ignored the question and asked if we were at least going to sit and buy drinks. We were there for dinner and drinks we told her and she seemed impatient. The manager was introduced to us after we said we were referred to his restaurant and he was rude and didn't seem to care. And just sat us at a table that was already occupied. We waited for a table to be ready as they had most of the section closed off.
Our waiter and buss boy were very attentive and polite. They answered questions about the menu eagerly. That part of the service was great. The food was good. I ordered chicken empanadas and chicken flautas ... They were small in size but very good. I wasn't to excited about the avocado fries though. Their drinks were horrible. After our first drinks, the bar girl had said she put everything away (11pm) so all she would serve were frozen drinks. Their bottles of liquor just sit on the shelf right behind her....so it's not out of reach... :/ Don't get the green 'mojito' drink ..it's gross.!
The atmosphere was fun because the customers got together and encouraged each other when the manager decided to let people use the bull for a little while. That's $5....... Maybe it was just a bad night...or maybe the manager is a jerk every night. I don't know. I will not go back to find out!

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Thank Momic888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 28 of 30 reviews

Reviewed January 31, 2013

We went for dinner on a Wednesday night - had the steak, fish and chicken tacos and guacamole as an appetizer - everything was delicious. The service was excellent - wait staff checked on our table frequently throughout the night and were very friendly and ensured everything was fine.

There's a mechanical bull in the back, which was being repaired at the time we visited, but it sure looked like a fun attraction and something to go back for :)

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Thank TracyTomNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

Came here for a friend's birthday party. We couldn't sit, until we were all there, although our table was setup, and we can put our jackets on the chairs...so that kind of didn't make sense. Service was ok, the waitress seemed slightly overwhelmed. Food was good though, and drinks were excellent.

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Thank russian33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2016 via mobile
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Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2016 via mobile
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Thank Urimay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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