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“Amazing hotel and staff... Location...eh”
Review of Hotel BPM Brooklyn

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Hotel BPM Brooklyn
Ranked #40 of 71 Hotels in Brooklyn
GreenLeadersSilver level
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing hotel and staff... Location...eh”
Reviewed December 10, 2012

This hotel is very clean and neat, it looks brand new which I think it is. It also has a cool factor to it.
The best part is the staff, they are amazing. I was there for two weeks and everyone was extremely nice and helpful, they would go out of their way to help, they were all (not the the front desk staff) very friendly and charismatic, always chatting with guests and asking about their day and their plans etc.... Just amazing.
Location is not the best but it's safe, lots of places to eat and a couple blocks from the subway.

  • Stayed November 2012, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven989092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, General Manager at Hotel BPM Brooklyn, responded to this review, December 13, 2012
Dear Steven989092,

Thanks for the review! We encourage our staff to read the reviews and we review them all during our meetings as well. It helps us in reinforcing what we preach; "The Customer Comes First."

I'm glad that you enjoyed your time with us and we can't wait to see you on your next visit.

Be well & Happy Holidays,

Cheers,
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Winchester, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2012

I am sure, under normal circumstances this is a great place. The staff are great, and they are doing whatever they can under some challenges lately. I surmise that many of the FEMA sponsored Brookline residents who lost the homes due to Sandy are staying here. Naturally, the open bar may have nothing but beer and wine, and for breakfast, they can run out of milk fast. But what they are doing under some stress is phenomenal. The place is safe, and you can easily walk to the train station. Along the rode, there are some great eating place too. I discovered a fab. Bangladeshi eatery next to the train stop.

  • Stayed November 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Kuntal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, General Manager at Hotel BPM Brooklyn, responded to this review, December 13, 2012
Dear Kuntal S,

We like to think that even under the worst of circumstances we're pretty darned good :) But I certainly understand your sentiment.

The "Sandy" disaster that hit our area disrupted the lives of millions of people. Here we are 6 weeks later and in the middle of what is our Holiday Season and so many people are still devistated by the events.

We made a pledge early on to help our community as Hotel BPM is a community "proud" and driven property. Our guests staying here have ranged from displaced people to National Guard troops to Contractors traveling from across the US to lend a hand to the Sandy Recovery Effort.

Our "normal" guests deserve a giant salute as well for being compassionate and understanding in the face of everything that has happened.

We're happy to say that all services are restored 110% and we are on track to begin our 24-hour room service before the end of the month.

Thanks for comments.

Cheers,
Paul
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Quantico, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2012

We found this hotel on Groupon. I wasn't treated badly at all or shoved to the side like most businesses do when you use a Groupon. They treated me well, check in/out was fast. Room was clean and looked just liked the pictures on the website, bathroom clean too! While I was eating the free breakfast (which was perfect to tide me over until lunch), someone asked if they could have something different and the staff made them an omelet. This is my second time visiting NYC and this time was much better. The room was big, when you stay in uptown NYC you pay 500 for basically a tiny bed and no amenities, so this was great and the bed was soooooo comfy. It is great location for people on a budget because it's 3 blocks from the subway and it has direct routes to and from Times Square for only $2.25. I'm a young female and was walking 3 blocks from the subway at 11pm and felt completely safe. In any big city (even right in times square) you are going to see poor people, druggies, people trying to sell dvd's for cheap. But they keep to themselves. I'm originally from Houston, TX and this isn't abnormal, it's not like you're in the middle of Queens or Compton. Just another big city with lots of different people.

Room Tip: Deluxe King was amazing!
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  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, General Manager at Hotel BPM Brooklyn, responded to this review, December 23, 2012
Dear Elaine B:

Well we loved having you here as well!

Groupon has been a great way for us to introduce the Hotel to people that might not normally get the chance to visit with us or that might not consider Sunset Park as a venue to stay.

Your Texas charm sure shines through the message of your missive and is much appreciated.

We'll leave the music on for you and anxiously await your next visit.

Cheers,
Paul
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2012 via mobile

The staff was friendly and accommodating on all levels. Laura, the well-dressed Receptionist who checked us in, knew both of our names and addressed us by them with every interaction, which added a nice personal touch to our stay.

The bathroom in our room was super cool. The free Netflix and ultra comfy pillows were also pretty amazing.

If ur looking for a modern hotel with old fashion customer service, you need to check this place out!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, General Manager at Hotel BPM Brooklyn, responded to this review, February 6, 2013
Dear Sweettiffjones:

Love your "handle" btw :) Thanks for the great review. The delay in responding has to do with our bouncing back from "Sandy."

Your comments are appreciated and welcomed..AND we look forward to seeing you back here someday soon.

Don't be a stranger and we'll leave the music on for you.

Cheers,
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, NH
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 20, 2012

Not at all what we expected. First the positives. Room was clean and comfortable. Staff was polite. Now the negatives. Area around the hotel is very dirty and to say the least skecthy. My wife whitnesses a deal go down just around the corner from the hotel. Only one block from the docks. Cars double parked outside the hotel. People going through garbage piled up on the curb.
If we had not prepaid for a grupon deal we would have not checked in. Breakfast very minimal, people share a bowl of butter, the syrup container, etc. Stairways very dirty, paint stained, and dark. Hotel did not smell good, only in the lobby. Noise outside the hotel kept me up most of the night. Trucks going buy, traffic, a women screaming. Thermostat controls are new but there is not a button for fan only This hotel is overpriced, dont let the website fool you. Keep looking and avoid this hotel..

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank Wongnh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, General Manager at Hotel BPM Brooklyn, responded to this review, November 29, 2012
Dear Wongnh,

I'm not big on cut and pasting responses but I'll share something with you that might be useful.

We are definitely in an Urban location and every once in a while we get the "suburb hidden" folk that haven't had much experience outside the "bubble".
Sunset Park (our Brooklyn neighborhood) is definitely not the hood. Sunset Park isn't completely gentrified like its neighbor (Park Slope or Bay Ridge), but there's plenty of gray area between "yuppietown" and "horrid ghetto." I live close and I have never seen or heard anybody do anything threatening and have never personally felt threatened. There are pockets in every neighborhood of Brooklyn that are a tad shady, but nowhere around here is it "the hood."

After reading a couple of reviews that talked about our neighborhood I called our local NYPD Precinct (the 72nd only 3 blocks away) to ask about our local crime. The Detective I spoke to explained that our local area is made up of hard working residents that have the distinction of living in their homes for longer than the average Brooklyn residents and the residents of Sunset Park take ownership of their neighborhood in helping keep crime at a minimum. He reminded me that you can go to 5 star hotels in Manhattan, walk two blocks and see graffiti and get mugged. LOL. I have personally met neighbors on our street that have lived in their homes for over 30 years. On the weekends it's not uncommon to see local kids riding their bikes up the street or having a stick ball game on the corner.

As you might be aware we had storm "issue" here in New York that caused a few "smelly problems" outside the hotel..not inside LOL

...daily we serve farm fresh eggs and cinnamon French toast as entrée items with Hormel thick cut bacon. Bagels are delivered fresh each morning at 6am from our local bakery and Fresh Fruit is delivered daily from our friends at Three Guys From Brooklyn. No individual syrup containers on each table...nor do we use individually wrapped (institutional) butter...we pay a little more..whip it in the kitchen and serve it on our bagel counter...kinda like at home...well my home at least.

Here's wishing you a great Holiday Season and I personally apologize for your less than satisfactory stay..perhaps you'll let us make it up to you someday.
Cheers,
Paul
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Austin, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 18, 2012

Great location near the subway, very friendly staff, small room but very comfortable bed, beautifully clean, contemporary decor, cooked breakfast. Definitely a hip place! And the music was fun plus! Beats Per Minute for those not in the know.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Traveler62_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, Michigan
2 reviews
Reviewed November 17, 2012

This trendy hotel is the place to be! Stayed there over the weekend and had the most amazing time! The hotel staff were friendly and helpful! Got to meet the owner, DJ Bijal and manager Paul who are as nice and caring as anyone could be! The bed was comfortable and relaxing and the color, decor, and feel of the overall room was 100% what I needed in terms of a vacation! The BEST part was the amazing rainfall shower head and the hot french toast breakfast complimentary the next morning! The convenience of being right there and close to things with this kind of service was exactly what we were looking for...I'd DEFINITELY recommend staying here and I'll be sure to come back!
Oh and I can't forget to mention the awesome DJ turntables in the lobby which music you can hear through out your room and bathroom if you choose! The great thing about it is that you can't hear it outside your room so if others are listening and you're trying to get some sleep, you definitely can and you'll also not be bothering your neighbors if you're up listening in the middle of the night! The convenience and accessibility is amazing here!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel BPM Brooklyn

Property: Hotel BPM Brooklyn
Address: 139 33rd St, Brooklyn, NY 11232
Location: United States > New York > Brooklyn
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #40 of 71 Hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel BPM Brooklyn 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Where music meets hospitality; Hotel BPM (inspired by the music term "beats per minute", referring to the pace count of a song), is about redefining the travel experience to a new generation of travelers, this lifestyle brand, focused around music entertainment culture, offers it's clientele a modern minimalist feel with upgraded amenities & aspects of music lifestyle mixed in. ... more   less 
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