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“Great place to stay”

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Brooklyn Way Hotel, BW Premier Collection
Ranked #18 of 73 Hotels in Brooklyn
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 23, 2013

This super clean hotel has great staff that makes your stay a wonderful experience. I would highly recommend that you stay at this hotel. From the front desk staff, breakfast attendant and managers, this hotel goes out of their way to provide great service and ensure you have a wonderful experience. Complimentary breakfast room was well stocked and Maribel loves what she does. Room had was very comfortable and clean. Conveniently located to grocery store.

  • Stayed: November 2013, traveled on business
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1  Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear Renee W,

You are so kind as to take your time to review our property. Maribel is a great Breakfast Ambassador, she is always walking around talking to our guests at breakfast and am so pleased that you experienced this yourself.

As in all my replies it takes a dedicated great team to make us the best in service and Maribel is a prime example of this as well as the Front Desk...The grocery Store right next door is a wonderful amenity to the hotel, having everything you can think of without the cost associated as in Manhattan.

We are so happy you chose our property and had a wonderful visit, we are looking forward to your next visit and have a WONDERFUL HOLIDAY!

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723 - 729 of 1,274 reviews

Reviewed November 21, 2013

Arrived weary at this Best Western at 9:00 a.m. from a red-eye, praying for early room access. Not only were we cheerfully provided a great-view room on the 10th floor right away, but were also invited to partake in that morning's breakfast service, then use the gym and sauna. From all levels of the hotel's staff I was reminded of the old Avis car slogan "We try harder!"--terrific warmth and professional initiative from everyone we encountered (special shout-outs to Jose, Marilyn, and the other male concierge!) The room was fresh and tastefully appointed, and kept very tidy by the cleaning team during our 4-day stay. The room slept exceptionally well, quiet, and with very comfortable bedding. As to locale, there's access to the R-line right outside the front door, and there's a nice little grocery in the steps between. A note to flying travelers, the front desk was able to secure an economical shuttle to JFK. Our special family weekend in NYC was greatly enhanced by our time at this hotel. We give it multiple thumbs up, and will definitely be back!!

Room Tip: Our 10th floor room was very quiet, and the southeast room provided a great view of the Verrazano Na...
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  • Stayed: November 2013, traveled with family
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Thank Dee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear Deedles134,

Coming in on a Red Eye has to be tough enough and we do have quite a few guests coming in for business on these flights, we try hard to accommodate as quickly as possible so that you can have a little rest and back out. In this case I am glad to hear how you were greeted and how much you enjoyed our hotel.

We really do try harder as Avis did say, the difference it's not a logo we try each and every day to accommodate our guests. We are truly looking forward to seeing you again just give us a call and we can make all your arrangements...thank you!

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Reviewed November 20, 2013

This hotel is a gem in more ways than one!
If you are visiting or working in Brooklyn, you will be hard pressed to find a hotel at all, but this one is immaculate, has a great workout facility, complimentary breakfast that is better than most, the rooms are spotless as is the bathroom. Everything is updated and I immediately felt comfortable.
What made it a fantastic visit? Janessa Chiel, at the front desk. Being from North Central Pa., there is no need to know subway systems. It was a challenge to me, but Janessa was so kind in explaining in DETAIL what trains I needed as well as giving suggestions for dinner.
Restaurants are not easy to find if you are not familiar with Brooklyn, so make sure you ask at the front desk which direction to go.
By the way....the subway stations are right outside of the front door of the hotel and also across the street from the hotel.
Parking is only $9 a day, and the rooms are very quiet...no street noises at all.

Room Tip: I was in room 305...facing the main street and it was very quiet.
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  • Stayed: November 2013, traveled on business
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Thank pam15801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear pam15801,

So would like to say thank you for taking the time to comment on our property...We cater to so many people from all over the world that we enjoy sharing information about the neighborhood as well as NYC I am pleased to hear how Janessa took the extra time to show you how to get around...

This is our passion and we all love what we do and we are so happy that it shows...Thank you and we truly hope to see you again in the future.

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Reviewed November 20, 2013

Great location (only 20 mins to Manhattan), fantastic bed, great internet, close to a grocery store. Only issue was they had these 1/2 size pillows and not full size and they used paper plates at breakfast.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Best Western
Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear Jessica L,

Excellent really sums it up...Thank You! We are consistently looking to improve even more each and every day so thank you for the comments of the pillows. As you may know or not we are a Green Leader Hotel so part of the Paper Plates for breakfast etc. is part of the recycle and biodegradable campaign we are entered with.

We try what we can to also give back to the environment the best we can. We continue to thank you for the Wonderful EXCELLENT comment and hope to see you again!

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Reviewed November 19, 2013

A new hotel with very comfort rooms, good reach brekfest, the metro station is at the enterance off the hotel, and the crew is the best I have ever seen in a hotel, all off them espacelly Christopher and Anthony.

I will go ther again!!

David Nameri

Israel

  • Stayed: November 2013, traveled with family
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Thank nameri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear nameri,

Your comments were very nice n regards to our property and we thank you for them. Chris and Anthony are great and know a great deal about the area and as with all the staff will do what it takes to make your stay GREAT!

Thank you and to all of our guests for recognizing the level of service and convenience of our hotel, we are looking forward to seeing you again in the future

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Reviewed November 18, 2013

The Best Western in prospect Park was recently renovated so everything was exceptionally nice (lobby, rooms, fitness center, etc.) It is conveniently located near the subway so you can get around Brooklyn (Barclays center and prospect park) or to Manhattan in minutes. They serve a complete breakfast with Eggs, waffles, bagels, etc. which the kids just loved! We will definitely stay there again. The hotel staff was very friendly and helpful.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear David K,

Thank you in advance for all your kind comments, we actually turn 3 years old this week....the best part is that I am happy to hear that we have kept up with our quality so much it looks like a renovation....thanks.

We also cherish the comments in regards to the staff, Yes I am very proud of them all they do enjoy what they do and love to help in anyway they can. We truly hope to see you again in the future

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Reviewed November 15, 2013

In October I had to travel to Brooklyn for surgery, and my doctor recommended the Best Western Prospect Park Hotel. My dad and I were very pleased with the hotel, the staff, and our overall experience. We would like to thank Chiel, Colin, Jose, Anthony, Chris, and all of the front desk staff who patiently answered our questions, called cabs for us, and recommended local restaurants. We would also like to thank the Director of Sales, Hilda Cangelosi. All staff worked to make sure I was comfortable after my surgery.
If there was one complaint it was that the rooms were very small, but the staff worked to move my dad and I into the largest room available so that I would be comfortable for my week-long stay. The room was very clean and the free wifi and breakfast were a plus. I will definitely stay there again if the need arises!

Room Tip: Ask for a room on the lobby level - they are the biggest.
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  • Stayed: October 2013, traveled with family
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Thank Carolyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter R, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this reviewResponded November 27, 2013

Dear Carolyn R,

First we would like to say Thank you and hope that everything went well with your surgery....Please feel better. Thank you for all the kind words about the staff and the hotel we are always here to help and assist in any way we can.

We wish you and your family a healthy and Happy Holiday Season and hope that you visit us in the future on vacation. Our doors are are always open ready to provide the best service possible....

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Additional Information about Brooklyn Way Hotel, BW Premier Collection

Address: 764 4th Avenue, Brooklyn, NY 11232-1413 (Formerly BEST WESTERN Plus Prospect Park Hotel)
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
Ranked #18 of 73 Hotels in Brooklyn
Price Range: $101 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brooklyn Way Hotel, BW Premier Collection 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Newly built in late 2010, our centrally located 99 room hotel provides perfectly appointed accommodations with sweeping views of the Brooklyn and Manhattan skyline. With On-Site Parking (additional fee) you can park, relax and take advantage of the New York City Subway System literally right outside our door, within minutes you could be anywhere in NYC and surrounding boroughs. Start your day with a complimentary Full American Breakfast and end your day from Manhattan or Business in our Sauna. Come see why the Best Western Plus Prospect Park is the right choice for you, your business and family. ... more   less 
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