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“They couldn't help enough!”

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Brooklyn Way Hotel, BW Premier Collection
Ranked #17 of 71 Hotels in Brooklyn
Certificate of Excellence
GreenLeadersSilver level
Brighton, MI
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“They couldn't help enough!”
Reviewed December 8, 2012

Got in on 12/6 and was suppose to check out 12/9, but due to a family medical emergency we needed to leave immediately late morning on 12/7. Therion (sp) the front desk manager went out of his way to assist us. There was no "but you have a 3 night reservation" he got is checked out and even though we left after checkout, he did not charge is for the second night. He could not have been more professional and understanding. He is a credit to Best Western.

Price was right, rooms were spotless, and breakfast was great. The rooms were quite small, but we knew that going in. I would certainly stay there again.

Room Tip: The higher the better.
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  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank GoBlue2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,168 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 5, 2012

We stayed here 4 nights and it is absolutely good value for money.
If you don't mind a room that is not very big and if you don't mind eating breakfast in a small room from plastic trays, you're at the right place here.
Subway is in front of the hotel and you can be in Manhattan in half an hour.
It is Best Western with a large Plus for us.
If you are going to see the city in 4 days, this is a good place to sleep, shower and eat breakfast. If you want to spend more time in your hotel, you need to pay more and take a hotel on Manhattan.
We'll be happy to come back here.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henri-en-Lida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alton Bay, New Hampshire
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 1, 2012

The room was small, but comfortable and (most of all) very clean. Having the subway right outside the hotel was great! We were pleasantly surprised at the quality and variety offered with the continental breakfast, it was a great way to start the day. We would definitely plan to stay here next time we go to Brooklyn.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank csk-nh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax
1 review
Reviewed November 30, 2012

We are a family with two adults and one kid. We stayed for three nights at the hotel. It is good. The room is clean and hardware is in good quality. The bed is comfortable. Parking fee is reasonable. there is one thing though. I did not realize that they gave me a queen room even though I requested a double room. And since the hotel is very small, they don't have a double room available until the last day. So we decided just stay in the same room. That's why i only gave 4 stars.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank FairfaxMosquito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 20, 2012

New and nice hotel. I've stayed in many hotels in Brooklyn and was very happy when they opened a new one. The room was clean. It was small, but for one person for business trip it was excellent, especially they have a free parking. For Brooklyn it's very nice and convenient place to be.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CruiseRuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 20, 2012

I booked several months ago, for eight nights and was to check out on 31 October but after hurricane sandy, due to flight being cancelled, I was able to extend my stay till I could secure a seat on flight back to Australia via Dubai. Great room, with a view of New York. Staff friendly and helpful, breakfast staff ensured food supplies replenished. I would certainly stay here again when I return to New York to finish sight seeing interrupted by hurricane sandy. Subway close by is a bonus.

Stayed October 2012, traveled solo
Helpful?
Thank Brenda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie A, General Manager at Brooklyn Way Hotel, BW Premier Collection, responded to this review, November 23, 2012
Dear Brenda,

Thank you for taking the time to write a review on Trip Advisor about our property.
I am pleased that we were able to accommodate you with an extended stay until you were able to make new arraignments for your return home. It was a tough time for us with Hurricane Sandy, and we worked hard to ensure our guests were safe and secure during the storm.
I hope you are able to return soon to finish you’re your sightseeing, and enjoy everything that New York City has to offer. We look forward to seeing you again!

Regards,

Charlie Alfano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brooklyn Way Hotel, BW Premier Collection

Property: Brooklyn Way Hotel, BW Premier Collection
Address: 764 4th Avenue, Brooklyn, NY 11232-1413 (Formerly BEST WESTERN Plus Prospect Park Hotel)
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
Ranked #17 of 71 Hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Brooklyn Way Hotel, BW Premier Collection 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Newly built in late 2010, our centrally located 99 room hotel provides perfectly appointed accommodations with sweeping views of the Brooklyn and Manhattan skyline. With On-Site Parking (additional fee) you can park, relax and take advantage of the New York City Subway System literally right outside our door, within minutes you could be anywhere in NYC and surrounding boroughs. Start your day with a complimentary Full American Breakfast and end your day from Manhattan or Business in our Sauna. Come see why the Best Western Plus Prospect Park is the right choice for you, your business and family. ... more   less 
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