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Reviews (667)
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All reviewslong island railroadelevated traintrain noisefridge and microwavefree parkingnice hotelnew yorkcrown heightsbreakfast roomatlantic avenueparking is limitedsubway stationconvenient locationbed stuybrooklyn museumvisiting brooklyntwo blocks
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75 - 80 of 667 reviews
Reviewed August 30, 2017

Hotel room very small but very clean and having breakfast included was good

The breakfast room was self service but enough to start you off for the day

Subway just outside the hotel so easy to get about although half hour to get into centre of NYC and a nice supermarket next door to pick up some fruit, drinks etc

  • Stayed: May 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Maureen1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleopatra T, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this reviewResponded September 26, 2017

Maureen1954,

Thank you for your review, your feedback and your comments regarding your stay at the Best Western Plus Arena Hotel. It is heartwarming to hear of how our efforts to impress you with our cleanliness and convenient experience have been successful. We also appreciate your feedback for improvement and look forward to impressing you
during future stays.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2017

I had a very pleasant overnight stay. The location was ideal and convenient to where I had to visit in Brooklyn. Additionally, the complementary parking was a definite plus. Lastly, the breakfast was quite a surprise. It was full of variety and appetizing.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleopatra T, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this reviewResponded September 26, 2017

Sharon P,

Thank you for your kind review and compliments to the dining options at Best Western Plus Arena hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2017

My go to hotel when staying in Brooklyn Bed-stuy area. Very clean and comfortable hotel. On-site free parking is a PLUS. Always friendly staff. My suggestions will be to make the doors close a little quieter. I was awaken early in the morning by the room next to me because of the opening and slamming of the door a few times. Also getting into the parking lot was a bit tricky. I had to reverse in to get into the bigger lot. Perhaps a sign posted or changing the direction of the gate might help.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank PANSALSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleopatra T, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this reviewResponded September 26, 2017

PANSALSA,

Thank you for choosing Best Western Plus Arena Hotel and taking the time to write a great review about your experience with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

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Reviewed August 20, 2017

3 weeks stay going into 1 month.front desk ,very nice ladies. The place is clean, elevator very spacious .comfortable room. I would definitely recommend. I did not have breakfast ,my husband did. Overall great stay.

  • Stayed: July 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Petrona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleopatra T, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this reviewResponded September 26, 2017

petronas2017,

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

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Reviewed August 18, 2017 via mobile

I was hosted at that the Best Western Plus Arena by a Brooklyn Pastor when I spoke at her church. I checked in late and out early, but I found the staff to be hospitible and helpful. The room was clean and well appointed. It was altogether a pleasant one night stay.

Stayed: February 2017, traveled on business
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleopatra T, Guest Relations Manager at Best Western Plus Arena Hotel, responded to this reviewResponded September 26, 2017

Michael G,

I'm beyond trilled to know you had a splendid time in the Best Western Plus Arena Hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. Thank you so much for your kind comments and we're all looking forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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