The staff was fantastic. Ordered Room Service a few times and all of the people who helped were wonderful. They were polite, efficient and even fun.
I believe it was a woman named Nora who checked me in. She was great. When I approached the desk, she was starting to make a phone call, but opted to help me out instead. That was very nice of her and I'm really grateful.
The room was really clean and had what I needed.
I knocked off one star because the rooms next door at Aloft are better. If the rates are comparable, go with Aloft. Also, don't bother upgrading for club. Just isn't worth it.
- Official Description (provided by the hotel):
- Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm ... more less
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