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La Quinta Inn & Suites Brooklyn Downtown
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Reviews (426)
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All reviewsfree parkingyogurtpark sloperooms are smallfew blocksparking spotparking is limitednew yorkwhole foodsfree breakfastsubway stationbusiness centerenjoyed my stayclean hotelconvenient locationprospect parkbarclays center
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271 - 276 of 426 reviews
Reviewed June 25, 2013

Checked in a/c was working great in the room till around 3 am then got hot and water started leaking from bathroom pipe and went to the front desk and they said there's nothing we can do at this time ok fine then woke up to eat breakfast and they had sour milk in the milk pitcher asked for more milk owe don't have any more milk that's what the lady next too the food kitchen said also ice maker on 2 and 5th floor and vending machines don't work !

Room Tip: Try to find a different hotel from the outside the hotel looks great but inside is a different story
  • Stayed: May 2013, traveled with family
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2  Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Clean rooms and good size with basic amenities provided like coffee machine,iron and dryer.The check in clerks are efficient and friendly, they will help you with directions you need.Safe neighborhood and it takes around 25 minutes from the subway to reach Manhattan which is 5 minutes walk from the hotel.Great value!!Will surely stay here again.

  • Stayed: March 2013, traveled with family
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Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

We stayed in room 514 - two beds. The room is definitely small, but clean. Beds were comfortable. The vertically-split door that we first thought was the closet door was actually for the bathroom. The bathroom is tiny, but sufficient. One half door had to be closed while in the bathroom in order to use the sink.
Our first morning (Monday) around 6 am we were awakened by shouting in the hallway that went on for at least an hour before we called the front desk and were told that they had received other complaints already. We had a long conversation with the manager later, after the police had come and spoken with at least one of the people involved. Turns out that this hotel, along with many others in the area, has some Superstorm Sandy 'guests', subsidized by FEMA, and it was a couple of these guests making all the noise. We were assured that this happens most frequently on Monday mornings and most other mornings are quieter. It appears impossible for the hotel to force them to leave. The Sandy guests are all on the 5th floor at this time. Warning if you are smoke-sensitive: the fifth floor always smelled of cigarette smoke, sometimes much worse than others.
We were offered a room on the 2nd floor, but countered that maybe the people creating the noise should move, since the 2nd floor is quite noisy. Not an option, as they have too much stuff in the room - they've been there over six months - and the room is in no shape to rent to other guests. We were also offered a 4th floor room directly below the room of the noisy people, but we declined that. We accepted the manager’s offer to refund one night's charge after we chose not to spend the day trying to find another place to stay and then move in the rain.

We had read reviews so knew not to count on the breakfast. It did not seem to matter what time we went down to check out breakfast offerings - they were always slim. Some days there were oranges and one day there were also bananas. One day there was no fruit. A couple days, we were able to get hard-boiled eggs. The coffee had no taste. There were always small cartons of yogurt and a waffle-maker, along with individual servings of cold cereal, bread and pre-packaged baked goods.

Hotel is located on the corner of 3rd Avenue and 13th Street and there is a subway station at the corner of 4th Ave and 9th Street, which was convenient for us.

We'd tentatively recommend it for its value and location, but caution against rooms on the 5th and 2nd floor and advise that you not count on breakfast.

  • Stayed: June 2013, traveled with family
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2  Thank jokarjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Room was reserved on their website it gives you an option for up to 4 people in a room. At check in told that no more than two people to a room and that in the morning have to find another place to stay. The hotel was booked solid so they didn't have extra rooms. The main office was no help. Never again would i recommend this [--] hole franchise to anyone.

  • Stayed: June 2013, traveled with friends
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3  Thank 2Livelife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ6328, General Manager at La Quinta Inn & Suites Brooklyn Downtown, responded to this reviewResponded June 15, 2013

Dear Guest,

Sorry to hear you did not have a good experience at our location.

Please go to our website at 6328.lq.com. You cannot book a room with one King size bed for four adults. Also, our website clearly states a King room cannot sleep more than 3 people. Your reservation was for a room with one King size bed.

When making a reservation, please select the appropriate room type and please read the guidelines for the rooms. We do our best to accommodate our guests, and strive to make each stay memorable and enjoyable.

Thank you,
Jatin Saraiya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

Stayed here for business. Close to subway (5 minute walk). Some good restaurants within a block or two. Friendly and helpful front desk staff. Rooms are a bit small but clean. The main problem with the hotel was the noise. You could hear everything in the hallways and with some other guests partying, it was loud late into the night/early morning. The price is very good considering the other choices in the area but you may want to bring ear plugs.

Room Tip: Ask for a room not facing 3rd Ave and away from the elevator.
  • Stayed: June 2013, traveled on business
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Thank SKWorldTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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