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“A NU way to experience Brooklyn and New York City”
4 of 5 bubbles Review of NU Hotel

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NU Hotel
Ranked #10 of 72 Hotels in Brooklyn
Certificate of Excellence
GreenLeadersSilver level
vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A NU way to experience Brooklyn and New York City”
4 of 5 bubbles Reviewed December 21, 2009

The NU Hotel, on Smith Street in Brooklyn, is a wonderful surprise. Following the model found in Europe (we've run into this kind of accommodation in Spain and France), the NU Hotel provides the essentials : comfortable sleeping, continental breakfast, and close proximity to Brooklyn Heights, Clinton Hill and New York City (one train stop to lower Manhattan).

The hotel is clean and efficiently run. Through Bookit.com, I did ask for a room in the rear, having read in the New York Times that any room over Smith street, which cuts across Atlantic Avenue (the hotel is near the corner), is noisy. This is true. It is noisy. I can sleep through anything, but my wife can't. We managed.

The hotel is 2 blocks from Sahadi's and a great row of restaurants, one of the best is Lunetta's -- excellent slow food movement place.

We'll be back to the NU Hotel, for sure!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hvila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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870 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Brantford
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 7, 2009

We stayed at the Nu from a Thurs. to Sun. We chose it because we weren't able to find an affordable hotel in Manhatten for those days(pd $169 and $189/night)
From LGA airport it cost $22(pre-tip) by cab.
Pros: good location-subway is very close, lots of choices for restaurants, helpful staff, large, comfy, clean rooms ( We did ask for one away from street our request was met)
ample breakfast -although on the first morning the attendant was very slow with replenishing
Cons: doors were thin or the housekeeping staff was extra loud! sounded like they were in our room and it woke us up both mornings, $25 charge for rollaway(it may be standard but I was surprised that when booking the room it wasn't mentioned-when I called to make the reservation I stated I needed a room to accomodate myself, hubby and 17 yr old son--was told they had a std king--I asked what about my son-is there a pullout or something---was told 'oh, we'll just put in a rollaway"-great! what they neglected to mention was the $25 cost. Upon check in when I was told about the cost, of course I relayed this conversation (even had the young man's name) and upon speaking to him the receptionist came back with they would only charge me one night for the rollaway. ...
I was very happy that they allowed us to check in early-it made a real difference to us and allowed us to drop off our luggage, rejuvenate a bit before we headed off to sightsee(our travels started at 4:30 am-and we arrived at about 10;30am to the hotel)
It's a hotel I would reccomend!

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BettinaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 6, 2009

The NU Hotel is reaching to be terminally hip to cash in on the buzz about Brooklyn. For me, it works only to a degree and seems a little over the top. My room was quite large, which is a rarity in NYC. It was perfectly comfortable and clean but the sparse minimalist design felt a little like a cross between IKEA and a dorm room. The materials were lightweight. The clientele were anything but hip. They seemed mostly like tourists who were trying to save money by getting out of Manhattan and folks visiting their kids who live in trendy Brooklyn neighborhoods.

On the plus side, the location is excellent, close to many subway lines and minutes from excellent restaurants. The staff is quite helpful. My room was quiet and I got a great night's sleep.

This just reminds me how difficult it is to find a good hotel room in NYC. For this price you could find a great room virtually anywhere else in the country. But not NYC. They really get away with murder on the quality/price ratio. I'll likely stay here again but it will never become one of my favorites.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MidAtlantic_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed November 5, 2009

Our 3rd floor room with one queen size bed was tiny. The noise from the street was loud and constant, if those windows are really sound-proofed, then I must have super-hearing! The bed wasn't very comfortable and with the slightest of movements, the fitted bottom sheets snapped off of the end of the bed. If you take baths - be prepared for a very narrow, slim tub. Use caution with the sink, the design of the faucet makes even a very slow stream of water splash-up and out in all directions.

The air conditioner cycles on all the time and the room really heats up without the air on, so we suffered with endless air conditioner/compressor racket. Beware there's no carpet - so bring slippers. The clothes closet is extremely small, the TV remote control is frustrating to use and we never got any of our wake-up calls because the phones don't work. Room to room calls to our friends didn't work either. The front desk told us that they "are working on it!"

Watch out for the dangling/hanging light blocking the tiny closet. It can really hurt, if you accidentally hit it. There's a huge jail across the street and all day and night there are sirens hooting, honking and beeping from the arriving and departing ambulances, police cars and fire trucks.

On our last night our key didn't work in the lock - turns out that they got our departure date wrong and we had to re-register for one more night. I shudder to think that they might have already rented out our room and moved our things out. It's a good thing we returned to the hotel early in the afternoon to pack.

What appears to be the concierge center is just a desk right next to the front desk. When we tried to print out our boarding passes for our trip home, their computer was down. All day!

This is a very bare bones, ultra-minimalist hotel - for just a few dollars more, we could have stayed at a much nicer hotel. By the third night, I was crazed, cramped, cranky and crabby. There is basically no rest at this hotel.

Oh, did I mention that a water pipe on our floor, burst one day and they had buckets in the lobby to collect the water dripping from the ceiling and the emergency alarms were beeping and the lights were flashing in the hallways. That was an alarming scene - all the noise and commotion in the hallway, as a result of this crisis, lasted for an entire day.

Sorry, but I can't recommend this hotel to anyone, well maybe some back-packing college students might find it OK, but we did NOT!

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MontereyDave01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nuhotel85, General Manager at NU Hotel, responded to this review, January 27, 2010
Thank you for taking the time to write a review regarding your recent experience at the NU Hotel. We strive on excellence and we recognize the only way to get better at what we do is by customer feedback, whether positive or negative. Going forward we will use this incident as a training tool with our entire team to prevent any similar occurrences in the future.

There are certain design elements to the hotel that may appeal to some but not others. Clearly you were not happy with the design and we completely understand. Most of our reviews are very positive. We take customer feedback very seriously and react accordingly. Thanks again and we hope you give us another opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 4, 2009

The Nu Hotel is okay for very sound sleepers. For two days and nights we constantly heard very loud clunking sounds every few minutes. Three different people at the front desk said they had no idea why there were noises and that no one else had complained about them. Yet we talked with two other people who said they also heard the sounds. They just didn't complain.
I finally figured out it was from the parking garage elevator that made a loud metal-on-metal clunking sound every time it was used. It was very loud, and we were not staying near that side of the building.
The hotel rooms, cleanliness and breakfast are definitely in the Comfort Inn, Laquinta, Travelodge category. It is a noisy average hotel.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sojournerabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
360 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 bubbles Reviewed November 1, 2009

Brooklyn works as a base for exploring Manhattan, hotel is walking distance to a subway station with an express train into the city.

Location within Brooklyn is excellent, hotel is at the top of Smith Street with a wide range of restaurants whilst 5th Avenue is a short taxi ride away with an even bigger choice of restaurants and bars.

Staff were very friendly and helpful. Rooms were simple but with more room and lower prices than NYC. Bar area hardly exists and breakfast was pretty ordinary but we ventured out to the St Clair diner across the road where the food and service was fantastic.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed October 24, 2009

We stayed at the hotel in August. Location was ok as we were already familiar with the fantastic area of Brooklyn Heights and the hotel has a subway station within 200 metres offering direct travel into Manhattan.

The hotel flatters to deceive in that the extra bits of flash cover up the fact that this is essentially an ordinary hotel in a very noisy and busy part of Brooklyn. On a positive note the welcome given was warm and the cleanliness of the hotel cannot be faulted. However the facilities are small and seem rather claustrophobic. The reception area and bar/restaurant is very small indeed and the corridors to the bedrooms are narrow and dark. The rooms themselves are ok and as indicated on the Hotel's web-site, there are some nice extra bits within the rooms. Breakfast was disappointing. The serviced car park is very close (almost next door) to the hotel but was expensive.

The general feel of the hotel was that of an up-market Travelodge and consequently for the money, we were disappointed.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rich05ard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NU Hotel

Property: NU Hotel
Address: 85 Smith St, Brooklyn, NY 11201-5907
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Brooklyn
#4 Romantic Hotel in Brooklyn
#4 Family Hotel in Brooklyn
#5 Business Hotel in Brooklyn
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — NU Hotel 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
NU Hotel offers a smart, clean, fresh design along with expert service. Acquaint yourself with this entirely new Brooklyn hotel, conceived to create an authentic travel experience integrated into the fabric of the local landscape.This perfectly positioned Brooklyn NY hotel sits squarely at the intersection of four intriguing neighborhoods:Downtown Brooklyn, home to the Brooklyn Academy of Music, the court houses and the offices at Metrotech center.Boerum Hill, where streets are lined with elegant brownstones and French bistros.Cobble Hill, a blend of old world shops and bakeries and gardens.Carroll Gardens, an old-fashioned Italian neighborhood with wide streets, chic restaurants, and antique shops.A design approach intended to appear effortless, combined with a casual attitude, define the hotel, while the beauty and friendly nature of the neighborhoods ensure that guests feel safe and secure as they explore the gems that Brooklyn has to offer. The ambience suggests an artistic local neighborhood refuge providing a unique, insider's experience. The minimalist, loft-inspired rooms include custom furnishings crafted from recycled teak wood, cork floors, environmentally conscious woods, lead-free paints, and organic bedding. Step into this intriguing and exciting new departure from a typical Brooklyn hotel to discover an imaginative new approach to city living -- smart, clean, simple, and, best of all, casual. Simply put, NU is all about you. ... more   less 
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Also Known As:
Nu Hotel Brooklyn

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