Have stayed before and been satisfied. It's cramped for 2, but not unusually small for mid-price NYC. This visit, in the last days of May, we arrived 3 p.m. and Sasha, the very pleasant and solicitous front desk manager, first assigned us to a room where the door was blocked by renovation work materials from the room immediately adjacent. Back down, got moved to similar room one floor down on the other side of the elevator. Seemed OK until we soon noticed dust and bits of insulation/debris raining down in the tub/shower from the little access door in the bathroom ceiling - caused by the construction above (it turns out they are renovating all the bathrooms). A call to the desk brought Sasha, Chet (the general manager), and a construction foreman up to check it out -- and aplologize -- then we got moved to a third room that was underneath one that was already renovated. Fine, except the loud construction noise on the floor above continued after 5 p.m. and we left for dinner an hour earlier than planned to get away from it. At check-out, Sasha apologized again. We raised the idea of some type of acknowedgement from them, and the general manager gave us 10% off our bill. Seemed a fair and reasonable resolution. Otherwise, all the positive comments in prior recent reviews are accurate and, overall, they are clearly trying to run a good hotel.
- Official Description (provided by the hotel):
- Hotel Le Jolie is a boutique hotel in Brooklyn featuring free, limited parking, free Wi-Fi & great rates in the Williamsburg neighborhood. ... more less
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- Also Known As:
- Le Jolie Hotel
- Le Jolie Brooklyn