At $60 a night, this place is excellent value. It's located in the woods yet close to major roadways and was the perfect location for visiting the Ice Art Championship.
We were in a double queen handicap room and found the room to be cramped. The bathroom was larger and had 7 handle bars (which is why we think it was a handicap room). The mirror was a little low for my husband. The room had good temperature control. The beds were soft but provided decent support. The linens were hotel standard. The TV worked well.
The wifi worked well even with a ton of kids staying at the hotel.
This was a family friendly hotel during our stay… so much so that the pool and fitness center were always full so we could not use them during our stay. There were only 4 pieces of equipment in the small fitness center.
The room was generally clean, but could use a good dusting of the coffee machine, bedroom side table, and light fixtures. The shower head did not work well and we had to fix it twice (it kept slipping down). It was also difficult to adjust for a very adjustable shower head. The water was also difficult to adjust, it was either too hot or just a little too cold. This hotel does not use the disposable shampoo/conditioner and soap bottles! :)
Most of the kids were good, but parents still let there children scream in the hotel hallways late at night and early in the morning. The loud heater noises (from the room above us I think) was really annoying at night. It was probably 50 decibels and was off and on during our stay.
Our check in experience was less than positive. There were two staff members, a man and a young women, both were typing when I approached to check in… they both scowled at me. The man dismissed me as beneath him and the women snarled "Can I help you?" after a couple moments of me trying to figure out if they were going to talk to me at all. Gosh, I just wanted to check in. She then went through the motions and same verbiage I'm sure she has said many times before in the quietest voice she could possible use and still be somewhat audible in the busy lobby. Not friendly whatsoever… in fact, they were quite unpleasant and I wanted to leave, but the hotels in Fairbanks were full that weekend. A long winter in Fairbanks I guess... We talked to the staff a couple other times and they were civil at best. At least the woman at check out was nice and normal.
- Official Description (provided by the hotel):
- Whether guests are here for an event at Pioneer Park, Growden Memorial Park or The Carlson Center , our Fairbanks hotel is conveniently located close to all. Newly remodeled and nestled in a quiet wooded area, within the Fairbanks city limits guests at our Fairbanks hotel can easily get away from it all. Enjoy splendid, spacious rooms designed with comfort in mind. Luxury bedding is featured in each room, and our friendly staff members are committed to making guests as comfortable as possible. ... more less
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- Also Known As:
- Comfort Inn Fairbanks
- Fairbanks Comfort Inn
- Best Western Plus Pioneer Park Inn Fairbanks, Alaska