We were booked at Pikes as part of a tour. We arrived at the airport late and had been told to call the hotel for a Princess Tours rep to pick us up. When we called we were told that no one could help us, just get to the hotel any way we could. No Princess rep could meet us. Furthermore we were told that they had us arriving the next day. Husband explained we had a confirmation and would get there somehow.
Once we got to baggage claim at the airport, there was, in fact, Princess reps to meet us. They affirmed that our reservation was secure. When we arrived at the hotel, we were told that 30 or more of their guests had not shown up due to weather problems in the various airports. Then they went on to say they didn't have a room for us as they had us arriving the next day. When DH began to argue, they did find our room. The whole thing made no sense. 30 guests didn't show up but they had no room for us?
It all worked out in the end. The room was fine. The hotel was nicely decorated and breakfast was good.
- Official Description (provided by the hotel):
- Welcome to your Fairbanks hotel on the Chena River, Pike's Waterfront Lodge. Pike's Waterfront Lodge offers comfortable rooms and cabins many with scenic views, a steam room, riverside decks, restaurant, a comfortable lounge, and wireless Internet in the public areas and sleeping rooms. All rooms have refrigerators and microwaves and are non smoking. We offer Aveda aromatherapy bathroom amenities. Our exercise room is open 24 hours. The gift shop with ATM machine and selling food items is open 24 hours. We have extensive interpretative sign display on Fairbanks history and ecology of the area. We have free Bocce Ball, golf putting and FoosBall in the game room. We have a coin operated laundry facility. Our hotel is minutes from the Fairbanks Alaska International airport, next door to famous Pike's Landing restaurant. We have free shuttle service to/from the airport and railroad station. ... more less
- Reservation Options:
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- Also Known As:
- Pike`s Waterfront Hotel Fairbanks
- Pikes Waterfront Hotel
- Pikes Waterfront Fairbanks
- Pike's Waterfront Lodge Fairbanks, Alaska