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“Fairbanks Princess Lodge”

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Fairbanks Princess Riverside Lodge
Ranked #9 of 23 Hotels in Fairbanks
Reviewed November 6, 2013

Great location, friendly staff, nice public areas. Would stay there again. Like the free shuttle to the airport. Recommend try to stay when the cruise ship crowd is not there. The lobby was one of the nicest of our trip.

  • Stayed: August 2013, traveled with family
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3  Thank sue j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 - 355 of 560 reviews

Reviewed October 27, 2013

Fairbanks Princess was 2nd hotel on my train trip. My stay here was to take the Arctic Circle Air adventure trip.

This hotel is very clean, rooms nice, but limited in dining options during mid September. Staff is the nicest and so very helpful. The outdoor terrace is closed for the season. Edgewater and Trackers Restaurant had the same menus as the Denali Princess restaurants.

The hotel has nice walking trails and other restaurants along the river for dining. Fred Meyer grocery store is a long distance walking, but worth it if you need supplies or alcohol. The hotel has a airline check in next to the tour desk and you can check your luggage & obtain boarding passes in the evening before or in the morning depending on the time of your departure on most carriers. Complimentary transfers to and from the train and airport.

If you are arriving on the train or motorcoach from another Princess Lodge, your luggage is transferred from your previous hotel and is conveniently placed in your room at the Fairbanks lodge.

  • Stayed: September 2013, traveled solo
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7  Thank Norma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

We arrived at Fairbanks airport in good time but had to wait for transport with people dragging the chain on collecting baggage and moving to the bus to the Lodge. The bus finally deposited us at the Lodge but we were too late to be served with a meal and there is no room service. Despite almost begging the staff for a meal we were referred to the diners in town. Not very helpful when you are a tourist and don't know your way around and the Lodge is a fair way out of town. This experience soured the remainder of our time at the Lodge. Word of advice, make sure you arrive before they close the kitchen and remind the bus driver from the airport that we need a meal. After a 30 hour flight I think the Lodge could have done better.

  • Stayed: August 2013, traveled as a couple
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7  Thank 14BUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

Why is that when negative reviews are submitted about this hotel and its restaurants, that they are never published?
We were there in July this year and found this hotel lacking of the tradition of a regular Princess Hotel and its restaurants.
Two submissions have been made since then, and they have never appeared in the review section.
It leads to wonder whether these reviews are selectivlely chosen prior to publication.

  • Stayed: July 2013, traveled as a couple
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4  Thank paiellocm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

We spent 3 nights at the lodge, to begin our Alaska Cruisetour. The lodge (really just a hotel) was very quiet, clean and comfortable. Just what we expected and wanted. We did not experience any of the problems reported on here in the past. The restaurant and lounge was typical of a hotel and was fine.

  • Stayed: August 2013, traveled as a couple
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2  Thank Vanman628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

After staying at the other two Princess cabin hotels on the land tour part of our cruise, we found this a let down. Just a plain hotel, ordinary, glad it was the last day of the cruise and not the first. Not impressed with the food, seemed short of staff maybe the time of the year. But it was ok for the last day of our holiday, before we flew to Seattle. We had time to put winter clothes way in one suitcase, as we were going on to California. Transfer to the airport was fine.

  • Stayed: September 2013, traveled as a couple
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Thank georgiegirl1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

This was the start of our CruiseTour with Princess. Since we did not have a car, it was convenient.
For the most part, the staff was pleasant and helpful.
This hotel needs lots of repairs, some small but annoying. Even though it was September, the hotel should keep up with routine maintenance. For $199 per night, I expect better.
Does not include breakfast which is limited to a choice of 2 buffets; continental or hot items. Overpriced for the selection and atmosphere. Restaurant, more like a bar, has a very limited menu, is expensive and the food is average.
Without a car, we were somewhat captive. One day we paid $5 each to take the shuttle so we could eat at a restaurant in town. Another evening we walked to a nearby restaurant. And one day we took the shuttle to the airport and ate there.
The tour desk left a lot to be desired. One of our excursions was cancelled. They left us all sitting in the lobby. We found out a half-hour later because one of us waited at the tour desk to find out what happened. Since it was the middle of the day, that day was pretty much shot.
The setting on the river is beautiful. The park area is also nice. We didn't get to spend much time out there because there was some drizzle and rain during our stay; it didn't dry out enough to enjoy going further into the wooded areas around the lodge.
The rooms were small so people hung out in the lobby. The lobby was also where people gathered to leave for tours. It was almost impossible to find a seat.
The day we left was terrible. Our luggage had been picked up and we all needed to check out but had to wait 2 hours for our transportation. That should have been better coordinated. People were everywhere waiting.

Room Tip: If you want a good room, go to another hotel.
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  • Stayed: September 2013, traveled as a couple
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1  Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairbanks Princess Riverside Lodge

Address: 4477 Pikes Landing Rd, Fairbanks, AK 99709-4619
Location: United States > Alaska > Fairbanks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #9 of 23 Hotels in Fairbanks
Price Range: $89 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairbanks Princess Riverside Lodge 3*
Number of rooms: 325
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Also Known As:
Fairbanks Princess Riverside Hotel Fairbanks
Fairbanks Princess Riverside Lodge Alaska

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