This was the last stop on our Cruise/Land tour with Princess. After traveling for over a week and a half, we were exhausted and were looking for a good nights rest.....we did not get it. The hotel is large, nice lobby, very busy with people coming and going because of the flights coming in and out of Fairbanks at all hours. Our room was in the old section of the hotel. The room was very large and had a great view of the river. Like all other Princess Hotels, the room was very sparse, but clean. The problem was our room was on the third floor right next to the stairs and there was a main water line for the heating/cooling system running right up through the corner of our room. It sounded like someone was taking a shower full blast in the room. We called down for maintenance before we realized what it was. Maintenance was there within 20 minutes, the guy was so nice and apologetic, he said they get complaints for this section of the hotel all the time. There was nothing they could do about it and there were no other rooms available. They did compensate us with 2 free breakfasts.
Another minor issue, we were checking out later that our itinerary suggested, so we told the front desk we would not be checking out at 3:00 am more like 11:00 am. They said no problem. We thought everything was fine, until housekeeping was knocking on our door at 8:00 am (even with the DND on the door). Luckily we weren't sleeping anyway because of the water issue. The housekeeper was so apologetic and said we were on the list that had checked out early....that's kind of why we told the front desk....oh well.
One very nice thing, we were staying in Fairbanks for another 4 days for a family reunion over at the Hampton Inn. When we checked out, they offered to take us over to the other hotel with their shuttle, that was great and very helpful!
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- Also Known As:
- Fairbanks Princess Riverside Hotel Fairbanks
- Fairbanks Princess Riverside Lodge Alaska